11-13-2017 10:38 AM
The official end of life for the MicroCell will be at the end of this year (2017). AT&T will stop selling the MicroCell except at Corporate Stores who still have them in stock. However, AT&T will continue to support the MicroCell for an unspecified period of time next year. Of course that will mean that most of the "support" will be trying to convince customers to upgrade their phones to WiFi-C capable phones. We will still be around as usual for support questions but don't expect to get much out of AT&T.
11-13-2017 11:08 AM
You got to be freaking kidding. 😖.
If ATT doesn’t allow Wifi calling on non ATT androids it pretty much guarantees I won’t stay with ATT in the long run.
Im never going to be happy with ATTs limited phone offering, and they have cut reception 3 times in 3 years.
11-13-2017 11:12 AM
@lizdance40 - hmm, maybe AT&T should hire me as a consultant This is going to be a mess, not to mention a PR nightmare for AT&T without expanding WiFi-C (plans and phones).
11-13-2017 11:29 AM
And take you and the iPad off the sofa? Naaaaa
Agreed. I don’t know how many depend on the microcell, but there will be complaints.
11-13-2017 1:55 PM
@lizdance40 - I think there are more people who still depend on the MicroCell than AT&T realizes. But this is a bottom line decision so what's the loss of a few customers to them. I should probably find out where Verizon's and T-Mobile's femtocells stand as well.
11-13-2017 2:00 PM
T Mobile has provided free microcell or boosters for years. Verizon sells both. I don’t know about status.
11-13-2017 2:04 PM
@lizdance40 - the one thing that AT&T had going for them was the security of the MicroCell, and I think that's what caused some of the connection issues. Both Verizon's and T-Mo's are easy to hack into and not very secure.
11-13-2017 2:56 PM
@OttoPylot Actually Verizon customers complain neighbors use their tower, as their microcell doesn’t require an approved number list.
I don’t lurk T-mo forums. 😏
11-13-2017 3:13 PM
@lizdance40 - yeah I've heard that, which can be a real problem security-wise. Fairly easy to hack into as well.
11-13-2017 7:08 PM
I've promoted WiFi Calling over the Mcell since AT&T turned it on. However, I've seen 10,000,000 thrown around as the number of femtocells in use worldwide, so they aren't quite dead yet. No doubt there will be complaints but there would be no matter when the Mcell end-of-life decree came out. Some people have to be dragged kicking and screaming into using current technology.
Both T-Mobile and Verizon's femtocells do not have an Approved User's List so they aren't secure and that would be a deal-breaker for me. There's no difference between an insecure femtocell and an insecure WiFi network as far as access to your home computers.
Personally, I'm glad AT&T is finally moving on from a femtocell band-aid to a more universally robust WiFi technology. The only reason to use a Mcell is if your phone doesn't support WiFi-C. There are no other advantages, just countless disadvantages and headaches that we've seen here over the years. The Mcell was better than no coverage and had its day but it's time to move on.
I am not an AT&T employee.
11-14-2017 6:31 AM
I dont have an aversion to Wifi calling. I actually require it, and purchased an ATT branded android to use it. But I don’t like and didn’t really want this phone. I wanted to use the Pixel. But ATT reception in my area keeps diminishing and they won’t allow the Pixel Wifi calling. They could.
I spent some some time on T-mobile last night. Mostly learning about ‘Digits’. Digits is a newer service and app, similar to Number Sync, but a hybrid with a google voice type service. It allows non T-mobile android phones that don’t get Wifi calling, to use the app via Wifi and their regular number. In short, it provides Wifi calling to all phones that can use the app.
Both the Pixel and Pixel 2 have been whitelisted by T-mo and get conventional Wifi calling.
2 years. That’s how long ATT has to get it’s act together. In 2 years T Mobile will have the spectrum and enough phones with band 71 to challenge ATT. Legere is bat poop crazy like a fox. More power to him.
11-14-2017 6:05 PM
While wi-if calling is ok, it's still not reliable where I live. Without my micro cell tower I have absolutely no service at home at all. I'm hoping they do stop supporting and providing them that they boost their current towers in my area or put up more. Switching to another carrier is t an option for me either because they don't have service in my area either.
11-14-2017 7:47 PM
@LarisaE - If you attempt to use WiFi-C while within range of a MicroCell that you are registered to there will be issues because the phone will preferentially attempt to connect to the 3G signal and not your WiFi signal. Either power off the MicroCell completely, remove your phone number (unless your phone number is the one used to register/activate the MicroCell) or place your phone in Airplane Mode to disable its cellular radio.
WiFi-C is also dependent on the quality of your WiFi signal and is subject to same issues that WiFi in general is.
I doubt very seriously if AT&T is going to put up more towers or increase the signal propagation (that requires FCC approval) just because the MicroCell is at EOL.
11-15-2017 9:01 AM
If your WiFi Calling is unreliable as you say, then I would offer that your WiFi router is insufficient to cover your home or your ISP service is compromised somehow. From what you posted, I gather that you are in a rural area with limited internet access options. Who is your ISP? What kind of service is it? Cable, DSL, wireless, satellite? What is your subscribed bandwidth...ie. Download and Upload speeds?
Without additional information about your network hardware and ISP, it's hard to determine what your issue is with WiFi-C. What do you mean by "unreliable" anyway? Please describe what specifically is happening when you are using WiFi-C.
I am not an AT&T employee.
11-16-2017 3:08 AM