12-03-2017 5:03 AM
When I got my white micro cell years ago, it was for 3g. SO once we moved to 4g I put it away. The other day I got an email saying it would be deleted or canceled if soon. Unfortunately I ignored the email because I thought it was only for 3g service.
I noticed on their website, they have a new black unit that I assume is for 4g. Can I get my white one swapped for a 4g unit?
12-03-2017 6:40 AM
The microcell is always only 3g. If you need one, plug in and re register the old one.
There is no difference between the older white and newer black model as far as function.
Microcell provides a 3g connection for talks and text only. Data, which likes faster speeds is provided by your home Wifi.
ATT 3g is more like 3.75G, or HSPA+ speed. ATT has no 2g network.
12-03-2017 8:05 AM
@edcuccia - as @lizdance40 mentioned, the MicroCell has always been 3G. The newer black model just has a smaller footprint, newer radios, and they did away with the Computer port and the external antenna port. The email you received was probably because AT&T hasn't detected any traffic on your MicroCell for quite some time and they are going to deactivate it for non-use because you never did when you took it off-line.
That being said, the EOL for the MicroCell will be at the end of this year. After which the only place you can purchase them will be at a corporate/retail store as long as inventory lasts. Support will last for most of next year and then that to will go away.
WiFI-C (WiFi Calling) is the preferred method if your phone(s) are capable of that. It doesn't need any extra equipment and there is no cost. However, you still need to have a post paid account to use it on the AT&T network.
12-04-2017 4:46 AM
I have 2 Microcells. I keep them both registered but 1 is powered down and kept as a spare. Last year when I received the email from AT&T saying they were going to deactivate the 1 in the closet all I did was swap them out. That keeps them both active and if I have a failure (which recently happened), I plug in the spare and I am back in business in less than 10 minutes.
12-04-2017 5:10 AM
@rjniles As ATT is going to stop “supporting” that may be the only way to keep going after 2018
12-04-2017 8:16 AM