For the mom who gives us everything - Mother's Day gifts that connects us.
What is happening with 3G?
endres2's profile

Contributor

 • 

1 Message

Tuesday, May 2nd, 2017 7:41 PM

Home wireless phone box flashes with black MicroCell hooked up.

Wireless home phone box is connected to black MicroCell. Wireless box is flashing green lights. Calls that are coming in have a broken signal and calls to cellphones are dropped. Everything is hooked up right and all devices added. How do I make my home wireless phone work?

ACE - Expert

 • 

24.2K Messages

7 years ago

@endres2 - I would disconnect the WHP from the MicroCell and see if either one works as expected.

 

The signal strength indicator of the WHP will flash either green, yellow, or red when connected to the MicroCell to indicate signal quality.

 

Have you added the WHP's number to the Approved Users List of the MicroCell?

 

What does the light pattern look like on the MicroCell?

 

Do you see the M-Cell alpha tag on the cellular phones?

 

Who is your ISP and what kind of speeds do you have?

 

We can help you with problems that are directly related to the MicroCell here but not the WHP as that is not our experience area.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.