External GPS antenna

Mentor

External GPS antenna

Why does no one at at&t know you can plug in an external antenna into a microcell?  why does no one at at&t know where to get and external gps antenna?  why does no one at at&t know what the part number for the external gps antenna is?  Why would cisco partner with a company that wont educate it's employees on their products?

Message 1 of 10 (5,771 Views)
ACE - Master
Solution
Accepted by topic author Chvcvkw
‎09-30-2015 1:39 AM

Re: External GPS antenna

The external GPS antenna is mentioned in my Guide (see link in my sig) or you can Google it and find all kinds of external antennas that will work with the MicroCell's antenna input. I think they can go up to 50' in length depending on how much you want to pay. The tip of the antenna still has to be next to a window with an unobstructed view of the sky.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 10 (5,759 Views)
ACE - Professor
Solution
Accepted by topic author Chvcvkw
‎09-30-2015 1:39 AM

Re: External GPS antenna

Can't answer your questions about why.  It isn't even mentioned in the User Guide.

 

Be that as it may, you can get an external GPS antenna w/25 feet of cable for the Mcell at Amazon for $10.95 w/free shipping.

 

http://www.amazon.com/AT-Cisco-MicroCell-Antenna-DPH151/dp/B006LEDZX8/ref=sr_1_2?ie=UTF8&qid=1395849...

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 10 (5,751 Views)
Mentor

Re: External GPS antenna

[ Edited ]

Thanks Guys both good answers.  Now if ATT can educate it's staff about what it sells and how it works instead of over/up selling they might not    everyone.

 

[word filter avoidance]

Message 4 of 10 (5,734 Views)
ACE - Professor

Re: External GPS antenna

I don't think you can buy an external antenna for the Mcell on AT&T's website either.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 10 (5,732 Views)
ACE - Master

Re: External GPS antenna

Why AT&T never included the antenna or even mention it in their manual, or on the website, is a question I've asked them many times and never received a satisfactory answer. The reason most of support doesn't know about it is that they were never informed in the first place for reasons only known to AT&T Senior Management.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 10 (5,725 Views)
Mentor

Re: External GPS antenna

Att acts so goofy about the microcell i just dont understand it.  We have accounts with the "Big 3" cell companies and both sprint and VZW include the antenna and their people are educated on it.  I used to call my sprint rep for antenna for my att equipment but now i am making AT&T own up to their "support" claims.  Hasnt happened yet.

Message 7 of 10 (5,715 Views)
Highlighted
ACE - Master

Re: External GPS antenna

I would just use Avedis53's link or Google one. Install it, and if it works, you're done. That's why I put the antenna info in my Guide because AT&T didn't and it has helped some.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 10 (5,712 Views)
Contributor

Re: External GPS antenna

I have both types of Microcell the DPH-151 anmd DPH-154.  I don't see an "Antenna" input on the DPH-154 like the DPH-151..   Am I missing something?
Message 9 of 10 (2,069 Views)
ACE - Master

Re: External GPS antenna

No. Cisco/AT&T did away with the external antenna port as well as the Computer port on the new model DPH-154.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 10 (2,021 Views)
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