02-07-2016 8:18 AM
Just go to your myAT&T MicroCell page, delete the information, and then click Deactivate. It should only take a day or so for it to go thru the system so that the serial number is no longer associated with your account. After that, it should be good to go.
02-07-2016 10:25 AM
I read that too quick this morning and thought he said he didn't need his MicroCell anymore and missed the part about canceling his AT&T service altogether. It would be nice to know though if one can still access his myAT&T page after canceling AT&T service to deactivate the MicroCell. Might be a nice addition to the Tech Guide reminding folks to deactivate the MicroCell BEFORE canceliing AT&T service.
02-07-2016 10:58 AM
Add it to the Tech Guide. This should be done before parting ways with AT&T unless you need an extra doorstop.......
I am not an AT&T employee.
02-07-2016 12:37 PM
Yep. I've got a lot of stuff to add so I think instead of going to version 1.9 I'll just combine the info and go to version 2.0, which may be the last update.
03-13-2018 9:29 PM
@GDGreer1 - It is very difficult, if not impossible. The reason being is if the account associated with the MicroCell is still active, AT&T is reluctant to deactivate it because they have no way of knowing if the MicroCell was stolen or not. Besides, the MicroCell was discontinued at the end of last year so AT&T has no incentive to deactivate it.