08-26-2013 1:47 PM
I had my outlook.com account (W8) set up to receive email from my Yahoo account, and everything worked fine up until midday on 8/19. Now my Yahoo email no longer forward to outlook.com. Did something in the Yahoo system change then? Microsoft says to check that two-factor-authentication isn't enabled; I never enabled it (don't know how to).
08-26-2013 10:23 PM
For a long time now (since about mid-July for me), Outlook.com has had intermittant problems retreiving email from my AT&T/Yahoo account. I've been working with them on this for over a month. The other day, they said that this is all the fault of AT&T/Yahoo. They say that AT&T/Yahoo has an added security feature similar to Microsoft's two-step verification, and that I should try to turn it off on my Yahoo account. Furthermore, they say to know how to disable this feature, I need to contact my Yahoo support team because that setting needs to be altered on my Yahoo account or on Yahoo server side not on Microsoft server side.
I don't understand how this could be the solution to my problem since the problem is intermittant, but I want things working again. Can you please help me with this?
08-28-2013 9:32 AM
Hello StLouisMan2 and tfox37380!
It looks like you're both having the same issue. I apologize for any inconvenience this may have caused. I know how frustrating it can be to have trouble accessing your emails. If each of you could send me a private message by clicking here, I can definitely forward this to the right person. Just make sure to include your name, email address, phone number, the best time to reach you, and a brief but detailed description of the issue. In the meantime, let me know if you have any other questions or concerns.
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