email account lost old emails


email account lost old emails

One of my subaccounts all of a sudden lost all old emails a couple of weeks back and they haven't returned.   They were not deleted.   Any idea what could have happened and how to get them back?

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Community Manager

Re: email account lost old emails

Hello, mikeyp1070!


Thanks for posting. I'm sorry to hear you've lost quite a few of your e-mails, and we would definitely like to investigate. If you don't mind, please send us a private message by clicking here.


In your message, please provide your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen for a response.


In the meantime, please don't hesitate to message me with any additional questions or concerns.



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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