New! Have you been asked to update your AT&T email settings? Learn how we're enhancing the security of AT&T Mail.
All my attachments were attaching to the e mail before the new and improved platform was launched.
Not able to attach anything since. I need to send an attachment. Help!
There are still problems. Yesterday I could attach a pdf just fine with the new format. Today, no such luck. So I switched to 'basic' email format and was able to attach that way. Sigh.
Also sent ATT my feedback. Double sigh.
I run Google Chrome and have Windows 7 for anybody else out there struggling with this.
Sue from Centerville
Hello, I'm new to this forum. Yesterday, 7/8/13, my at&t email changed to the 'new' version and now I can
no longer add attachments to my emails. On Sunday I was able to do this. I also cannot seem to change
back to the 'old' version of at&t email or 'classic' version. This is a huge problem because I am transferring
my 'job' to another person.
Anyone have any advise? Tomorrow I am calling a technician. Thanks!
I now have Windows 8 and my e-mail compose options on left side do not even include attachment; also didn't see attach at the top, No way to "browse" to click on what I want to attach, anyway.
@verna bell wrote:All my attachments were attaching to the e mail before the new and improved platform was launched. Not able to attach anything since. I need to send an attachment. Help!
My issue is that I click the button to add an attachment, and nothing happens. The window to find the document and open it never appears.
Visit these related resources
Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!