Helpful Links

attach document to e mail

Re: attach document to e mail

There are still problems. Yesterday I could attach a pdf just fine with the new format. Today, no such luck. So I switched to 'basic' email format and was able to attach that way. Sigh.

Also sent ATT my feedback. Double sigh.

I run Google Chrome and have Windows 7 for anybody else out there struggling with this.

Sue from Centerville

Message 31 of 34
Contributor

Re: attach document to e mail

Hello, I'm new to this forum. Yesterday, 7/8/13, my at&t email changed to the 'new' version and now I can

no longer add attachments to my emails. On Sunday I was able to do this.  I also cannot seem to change

back to the 'old' version of at&t email or 'classic' version.  This is a huge problem because I am transferring

my 'job' to another person.

 

Anyone have any advise? Tomorrow I am calling a technician. Thanks!

 

Message 32 of 34
Highlighted
Contributor

Re: attach document to e mail

I now have Windows 8 and my e-mail compose options on left side do not even include attachment;  also didn't see attach at the top,  No way to "browse" to click on what I want to attach, anyway.


verna bell wrote:

All my attachments were attaching to the e mail before the new and improved platform was launched. 

 

Not able to attach anything since.  I need to send an attachment. Help!


 

Message 33 of 34
Contributor

Re: attach document to e mail

My issue is that I click the button to add an attachment, and nothing happens. The window to find the document and open it never appears.

Message 34 of 34
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!

Service acting up? Click here to troubleshoot now!

For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.

Additional Support