There are still problems. Yesterday I could attach a pdf just fine with the new format. Today, no such luck. So I switched to 'basic' email format and was able to attach that way. Sigh.
Also sent ATT my feedback. Double sigh.
I run Google Chrome and have Windows 7 for anybody else out there struggling with this.
Sue from Centerville
Hello, I'm new to this forum. Yesterday, 7/8/13, my at&t email changed to the 'new' version and now I can
no longer add attachments to my emails. On Sunday I was able to do this. I also cannot seem to change
back to the 'old' version of at&t email or 'classic' version. This is a huge problem because I am transferring
my 'job' to another person.
Anyone have any advise? Tomorrow I am calling a technician. Thanks!
I now have Windows 8 and my e-mail compose options on left side do not even include attachment; also didn't see attach at the top, No way to "browse" to click on what I want to attach, anyway.
verna bell wrote:All my attachments were attaching to the e mail before the new and improved platform was launched. Not able to attach anything since. I need to send an attachment. Help!
All my attachments were attaching to the e mail before the new and improved platform was launched.
Not able to attach anything since. I need to send an attachment. Help!
My issue is that I click the button to add an attachment, and nothing happens. The window to find the document and open it never appears.
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