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Posted Dec 16, 2013
10:36:05 PM
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Why am I still receiving third party emails from ATT partners?

I have gone through the account PAGES numerous times and found options to receive ad emails from att and their partners and turned off ALL of them ye I still receive emails with the heading TO: ATTCUSTOMER. I have both chated and emailed att and both times I was P{ROMISED that i would not receive anymore emails with the above heading so, I SHOULD NOT be receiving any emails from anything att releated or otherwise with an att heading anywhere in it.

I am positive that att has some other ad email request I havent found yet since I have now found 9 diffrent places through out att web site that is directly related to receiving ad emails from either att or its affilates. This company has tho be the most sneakest company I have ever had to deal with.

I want them ALL to stop!! Does anyone have any idea how to stop them???

I have gone through the account PAGES numerous times and found options to receive ad emails from att and their partners and turned off ALL of them ye I still receive emails with the heading TO: ATTCUSTOMER. I have both chated and emailed att and both times I was P{ROMISED that i would not receive anymore emails with the above heading so, I SHOULD NOT be receiving any emails from anything att releated or otherwise with an att heading anywhere in it.

I am positive that att has some other ad email request I havent found yet since I have now found 9 diffrent places through out att web site that is directly related to receiving ad emails from either att or its affilates. This company has tho be the most sneakest company I have ever had to deal with.

I want them ALL to stop!! Does anyone have any idea how to stop them???

Why am I still receiving third party emails from ATT partners?

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Dec 18, 2013 8:57:16 AM
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Community Manager

Hello, fireboy1!

 

Thanks for posting. I'm sorry to hear that you're receiving unwanted emails. If you don't mind, please send us a private message by clicking here so we can investigate further.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, fireboy1!

 

Thanks for posting. I'm sorry to hear that you're receiving unwanted emails. If you don't mind, please send us a private message by clicking here so we can investigate further.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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