06-20-2013 12:07 PM
I have a Yahoo account through AT&T and when I'm checking my email, this error message pops up intermittently. I've called both Yahoo and AT&T, but neither company will help me. They just keep referring back to the other company as it's not their problem to help me fix this, i.e., I call AT&T and they say they can't help me and that I have to contact Yahoo....vice versa with Yahoo (F**k them both, btw). Please, can anyone help me get rid of this? It's driving me to distraction. Thank you in advance.
P.S. I have tried all the troubleshooting I know of - clearing the cache, history, cookies, etc.; using different browsers, and on and on. Nothing fixes this so far.
06-21-2013 2:04 PM
Hi karen818. Thanks for your post. Thank you also for confirming that you have tried all the troubleshooting tips.
Can you please click ATTCustomerCare and send a private message with your name, email address, contact number and a good time for you to be reached.
We have a wonderful team of experts here and after receipt of your private message, you will hear directly from a manager within 48 hours.
For account specific help, please send a private message to ATTCustomerCare
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07-02-2013 11:38 AM
I sent the private message days ago and no reply to my issue yet. Any help for me out there??
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