Replacing 3600HGV Modem/router

Highlighted
Teacher

Replacing 3600HGV Modem/router

Can i easily replace my 2-wire 3600HGV with a new 2-wire 3600 HGV if i buy one? is there anything else i need to know besides simply unhooking the old one and putting the new one in its place? Thank You. (my wifi is burned out, there was an accident, ethernet  & home phone works.)

326 Views
Message 1 of 2
Teacher

Re: Replacing 3600HGV Modem/router

Can someone answer what i have to do to replace one 2-wire for another, simply hooking it up doesnt work, it does "Authetification Failure, contact service provider".

 

Why cant i replace a HGV3600 with another HGV3600 & it just work? And what do i have to do to make it work and get rid of authetification failure?

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!

Service acting up? Click here to troubleshoot now!

For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.

Additional Support