Problem with retrieving emails


Problem with retrieving emails

I cannot access my emails from my phone or from a computer. When I try to connect from a computer it says that the password is wrong and when I try to connect from my phone it says that the connection to the server has failed. This has been going on since 1/24/14. I have called the help desk 13 times and all I get is a message that they cannot take the call.  Please help!!

Message 1 of 2

Re: Problem with retrieving emails

1) If you have DSL or Uverse, call 8002882020 choose Opt #2 and input account number and then ask for Tch support.

2) Sound like your account may have gotten hacked. Try your email at since the message you are getting is from an email client (3rd party program).

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support