08-25-2013 10:10 AM
Hey, guys. I switched to ATT Uverse this year for faster internet in preperation for Final Fantasy XIV: A Realm Reborn. I HAVE to play wireless because of the location of my router and PS3. I have the ATT Uverse 5031NV router. My question is, how can i get a smoother connection for my PS3? I have already done a ton of research on this topic and decided to put my PS3 in DMZ mode to open all ports in what i understand, is supposed to help the PS3 communicate with the router easier. My connection is still very spotty. Sometimes i have to try to connect to the Playstation Network two or three times before i actually log on. When i'm in the game, the connection tends to lag. I was at a friend's house to play with game and when i got onto his router wirelessy, the connetion was night and day difference. Smooth, fast, responsive. Is this a PACE issue? ATT issue? Any feedback would help. Thanks!
08-25-2013 7:36 PM
Please, any advice will help. I'm playing my game at the moment and it's horribly spotty. Connection will randomly cut in and out mid game.
08-26-2013 3:04 PM
I've also tried setting my PS3 in the DMZ mode with a static ip address but apparently that's not possible with this PACE router? From what i've researched, everyone says to set your PS3 in a DMZ with a static ip but i am unable to do this with this router. Again, is this a PACE issue? ATT issue? Still experiences spotty connections online..
08-27-2013 11:02 PM
I've written a couple 802.11x drivers. There is a lot of effort in the spec to account for missed packets without the TCP/IP layer, let alone the user, knowing. If nothing else you're adding several ms to your lag by going wireless.
For fun install wireshark on your laptop. Fire it up, start a capture, then start a game on the PS3 and play it for 10-15 seconds. Wireshark lets you track a single TCP/UDP stream (analyze->Follow xDP stream), that will tell you how many retransmissions the PS3 sends while you play. If it's very few then the wireless aspect is not the issue. If there are a lot you might want to think of drilling holes in walls/ceilings and running some ethernet cable
Caveat: I've never tried to follow a UDP stream, which is what most games use. But TCP streams tell a lot about where your networking issues are.
08-28-2013 7:40 AM
08-28-2013 6:50 PM
I don't think it's going to be a line issue. I had the 2wire model wireless modem about a week and a half ago and it fizzled out. So, I called on it and they sent out a tech with a new pace slimline wifi modem. (same as yours) I got everything connected in the house, speeds all matched except for my PS3... ATT messed up and sent the tech out again to our house 3 days later, so I explain it to him and he switchs out the modem for another, but of the same make/model. SAME THING IS HAPPENING!
I too am playing FFXIV: ARR on my PS3 and have been upset with how SE servers were going. But, this modem is horrible for the PS3 it would seem. I get half of my max speed, which should be more than enough. (almost 10mb) But, the intermittent hiccup garbage is killing me in-game. I get stuck on interactions of all sorts & fighting mobs is a dice roll. The only thing I have seen that works is normal attacks and abilities are fickle, even potions. It's making everything very drawn out and horrible.
I too have gone to my router page and tweeked it, but I am still seeing the same thing... GARBAGE!!! I hope someone hops on here and offers a solid solution to this. Thanks for starting this post.
08-28-2013 8:34 PM
08-28-2013 9:12 PM
Van75, my new modem is a 3800HGV-B 2Wire. Works miracles with the PS3. I'm LOVING my gaming experience! Call and ask about this.
08-28-2013 10:14 PM
08-29-2013 8:43 AM
I'm on the phone with tech support right now. She's been great trying to isolate and trouble shoot this with me, but to no resolution concerning the modem. It's still not communicating correctly with the PS3. She's informed me that they do not offer support for the PS3, so there isn't much that can be done. I informed her of how you resolved your situation, ie modem, model #. She told me that the only way I could get that modem is to upgrade to the tv services, which we do not currently use nor want. We simply do not watch that much tv. So, now I have to decide if we even should keep our service with ATT or go with someone that doesn't require an upsale to get the proper modem to run my household devices as they should.
I appreciate your response and happy to read that your able to play normally again.
08-29-2013 9:33 AM
08-29-2013 9:54 AM
I asked that same thing. She told me the only way was to upgrade to tv services. And that the 2wire 6800 was only offered for that and that alone. To trip a tech out it would cost me $150 or get the tv services, the tech fees would be waived, but I would incur a $50 tv services fee. The last time they were out those fees were waived due to faulty equipment. This time (same thing imho) they won't because they do not support PS3. If my laptop, pc tower, mobiles, roku all work... then it's my PS3 and not their faulty modem. Even tho my old 2wire worked great and the previous tech installed the pace slimline, then replaced it with another just to trouble shoot it. From my experiences and reading from yours, it's the pace modem. ATT just will not budge on fixing it. I was told to contact Sony and ask them to make a system update to allow their modem to work correctly... HAHAHAHA! Are you kidding me?!?!
08-29-2013 10:05 AM
Since the tech installed that 6800 as a trouble shoot, are you forced into using the tv services?! And are you incurring the $6 a month leasing fee for the 6800 modem?! Hopefully not on both since they should have compatible equipment to begin with and you would think they'd want to make their customers happy. There is a viable solution to the problem, the 2wire 6800, but they seem unwilling to part with it to provide quality solid service just to make more money... that's just nutters to me.
08-29-2013 11:25 AM
08-30-2013 12:07 AM
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