09-02-2013 8:07 PM
My outlook has not been working well either. I keep loosing connection to the mail server. I think it is related to all the DSL connection dropouts we seem to be getting in my area. I know it is not my system or equipment because others in my area are having the same problem. I use Outlook (Microsoft Office Outlook) but some of the other users in my area use outlook express and they have the same problem. Does anyone at ATT know when this will be fixed? This all started several weeks ago when ATT had an outage in Palm Beach County FL that disabled most of the county for about 1.5 days.
09-04-2013 9:21 AM
Sorry you're having problems with your email. Send us a Private Message and we'll do our best to help. Include your full name, account number, contact information, email address and the best time you can be reached.
09-05-2013 1:33 PM
We received your private message, and I'm happy to look into this for you. Please check the blue envelope in the upper right corner for my response. There are a couple things I need you to try and we should be able to get this working for you again.
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