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Posted Dec 24, 2013
5:02:59 AM
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Need help from Customer Care - please contact

I cannot get into my Yahoo Mail account.  Last night I attempted to do a password change and ended up in a vortex.  I changed it on AT&T, that didn't work.  I tried Live Chat and they told me to work with Yahoo. Yahoo is now telling me to work with AT&T.  I am totally stuck.  Please help me.

I cannot get into my Yahoo Mail account.  Last night I attempted to do a password change and ended up in a vortex.  I changed it on AT&T, that didn't work.  I tried Live Chat and they told me to work with Yahoo. Yahoo is now telling me to work with AT&T.  I am totally stuck.  Please help me.

Need help from Customer Care - please contact

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Dec 24, 2013 7:14:10 AM
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Hello velagirl1273,

 

I'm very sorry to hear about your issue, I know how frustrating it is when you can't access your email account. We can help you with that! Please send us private message by clicking here with your name, phone number and the best time you can be reached. One of our amazing Social Media care managers will contact you, typically within 1-2 business days, to assist.

 

Please let me know if you have any questions.

 

Thank you,

Dmitriy


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello velagirl1273,

 

I'm very sorry to hear about your issue, I know how frustrating it is when you can't access your email account. We can help you with that! Please send us private message by clicking here with your name, phone number and the best time you can be reached. One of our amazing Social Media care managers will contact you, typically within 1-2 business days, to assist.

 

Please let me know if you have any questions.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Need help from Customer Care - please contact

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Dec 24, 2013 9:35:47 AM
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Thanks so much.

Thanks so much.

Re: Need help from Customer Care - please contact

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