10-30-2013 3:42 PM
I've had ATT DSL for around 6 months now. In the first few months I had this service, I had my modem (Motorola 3360) bridged with a Linksys WRTG router and all worked fine. About a month ago, my power company shut off our power in the community for a few hours and since then I have had nothing working correctly.
I now have the router out of the picture and am only dealing with the motorola 3360 modem. The problem that I face is this:
Everyday that I come home from work my DSL connection redirects me to my modem's login page for my ATT email/password and then I am sent ( on successful login ) to my modem access code page and am prompted for that code. After I give these two things my internet works fine for the entirety that I use it. - I never get dropped while I am using the connection.
But, come tomorrow - it will prompt me for my login/modem access code again in able to use my connection. It was also do this when I restart my modem for any reason. This causes me to NOT be able to put my modem into bridged mode for a router because it will immediately afterwards request a username/pass and access code (only one of which my router can provide).
I'm at a loss. I've called ATT reps multiple times and they have no idea. I really don't want to go the repair tech route but I'm guessing that may be my only option.
Things I have tried-
11-01-2013 11:45 AM
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