Internet Performing Terribly

Contributor

Internet Performing Terribly

 

 

A picture is worth a thousand words, these images say it all. Does anyone know why I pay for 12 mbps high speed internet and instead get this?

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Message 1 of 4
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ACE - Expert

Re: Internet Performing Terribly

No, you didn't give us any details:

 

1) Is this test wired or wireless?  If wireless, please run again wired for comparison.

2) Do you have anything else going on when you ran this speed test?  Especially: Online backup, P2P File sharing, etc.

3) Is your poor speed consistent, or only at certain times?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4
Contributor

Re: Internet Performing Terribly

To be honst I didn't exactly know what information you needed, which is why I didn't add any.

 

1. Wireless and I do not have any hardwired computers setup. 

2. You are right, it turns out someone was downloading a lot of information using my internet which was unsecured. I locked it and am at the moment running 17 mbps. 

 

Thanks for the help! It turns out I was crying over nothing.....Or it could be that the connection is bad at night. We shall see later today. 

Message 3 of 4
Contributor

Re: Internet Performing Terribly

Yeah, now I only get 8 mbps. A little bit of a difference. 

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