Ask a question
Search in Internet Forums

Internet Forum

Reply
Posted Feb 3, 2014
10:17:01 AM
View profile
Installing AT&T McAfee Anti-Virus on a second computer

Hello,

 

I need assistance in installing McAfee antivirus on my second computer, which I recently purchased. Both my computers are Dells. I have been using the AT&T version of McAfee on my old computer for several years (since I signed up with U-Verse). The second one comes with a trial version of McAfee that will expire soon. I tried to download the free AT&T McAfee antivirus on the new computer, but I could not. When I tried to install McAfee on the second computer, it screwed up my trial version and I had to use McAfee virtual technician to fix the problems created by the failed installation attempt. This failure was probably my fault because the installation program said that I had to check with AT&T to see if I qualify for an installation on a second computer and how to do it, which I am now doing.

 

So, if I am entitled to a second installation, please provide me with the instructions on how to do it. Thanks.

 

Hello,

 

I need assistance in installing McAfee antivirus on my second computer, which I recently purchased. Both my computers are Dells. I have been using the AT&T version of McAfee on my old computer for several years (since I signed up with U-Verse). The second one comes with a trial version of McAfee that will expire soon. I tried to download the free AT&T McAfee antivirus on the new computer, but I could not. When I tried to install McAfee on the second computer, it screwed up my trial version and I had to use McAfee virtual technician to fix the problems created by the failed installation attempt. This failure was probably my fault because the installation program said that I had to check with AT&T to see if I qualify for an installation on a second computer and how to do it, which I am now doing.

 

So, if I am entitled to a second installation, please provide me with the instructions on how to do it. Thanks.

 

Installing AT&T McAfee Anti-Virus on a second computer

688 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Feb 3, 2014 4:30:42 PM
0
(0)
Tutor

@rodneyj

 

Hello!

 

Yes, you can install McAfee of your second computer as well. In fact, you can do it on upto four of them.

 

http://http://www.att.com/esupport/article.jsp?sid=KB402441&cv=812&br=BR&ct=9000851&pv=3#fbid=IaY3p0...

 

You can also use the link below to download McAfee and also check the minimum required system specs:

 

http://www.att.net/iss

 

Things to keep in mind:

  1. Uninstall any anti-virus you may have running already (Yes, even if it is a trial version of McAfee that you have already)
  2. You willl have to use either Mozilla or IE 9/10 to initiate the download (You may run into issues if you're using IE11/ Chrome)

Hope this helps. Let me know if this works or if you have any issues. Cheers!

@rodneyj

 

Hello!

 

Yes, you can install McAfee of your second computer as well. In fact, you can do it on upto four of them.

 

http://http://www.att.com/esupport/article.jsp?sid=KB402441&cv=812&br=BR&ct=9000851&pv=3#fbid=IaY3p0kOBZB

 

You can also use the link below to download McAfee and also check the minimum required system specs:

 

http://www.att.net/iss

 

Things to keep in mind:

  1. Uninstall any anti-virus you may have running already (Yes, even if it is a trial version of McAfee that you have already)
  2. You willl have to use either Mozilla or IE 9/10 to initiate the download (You may run into issues if you're using IE11/ Chrome)

Hope this helps. Let me know if this works or if you have any issues. Cheers!

Re: Installing AT&T McAfee Anti-Virus on a second computer

2 of 4 (661 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Feb 7, 2014 5:29:00 AM
0
(0)
Contributor

Thanks.

 

I have been able to install AT&T McAfee on my second computer. As you suggested, I first removed the trial version of McAfee that came with the computer. I used firefox to download the installation program. What I didn't realize before is that the key to installing is to choose the tab on the right that allows for additional products. In effect, I told the installation program that I was not re-installing on my original computer, but on a new one. You have to make this choice near the beginning of the installation process.

Thanks.

 

I have been able to install AT&T McAfee on my second computer. As you suggested, I first removed the trial version of McAfee that came with the computer. I used firefox to download the installation program. What I didn't realize before is that the key to installing is to choose the tab on the right that allows for additional products. In effect, I told the installation program that I was not re-installing on my original computer, but on a new one. You have to make this choice near the beginning of the installation process.

Re: Installing AT&T McAfee Anti-Virus on a second computer

3 of 4 (580 Views)
0
(0)
  • Rate this reply
View profile
Feb 11, 2014 5:05:36 AM
0
(0)
Tutor
Great! Glad that's done.
Great! Glad that's done.

Re: Installing AT&T McAfee Anti-Virus on a second computer

4 of 4 (548 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post