I want to keep my att.net email address, but I want to use a different internet service provider.

Contributor

I want to keep my att.net email address, but I want to use a different internet service provider.

Is it possible to keep my att.net email address if I no longer have ATT as my service provider?

Tags (1)
407 Views
Message 1 of 2
Employee

Re: I want to keep my att.net email address, but I want to use a different internet service provider

 

yes if you cancel, no if your account is suspended..... for YES

http://www.att.com/shop/internet/att-internet-terms-of-service.html

5. Termination or Cancellation of Service a. Cancellation of Service by Customer.
When you purchased the Service, you agreed to a specific price and plan, which may have included a term. You agree that if you cancel your plan before the end of the term, you will pay the early termination fee associated with that plan. At the conclusion of your term or if you did not sign up for a term plan, the term for your Service will be month-to-month. When you cancel your service, your account ID e-mail address will remain active, as will all e-mail sub accounts you have created. The e-mail accounts may be accessed from the att.net website.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!

Service acting up? Click here to troubleshoot now!

For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.

Additional Support