I cant print my email from Internet Explorer

Contributor

I cant print my email from Internet Explorer

I cannot print my email from Internet Explorer after the upgrade to the new att mail. What is the problem?

Message 1 of 5
Community Manager

Re: I cant print my email from Internet Explorer

Hello, homer_buck!

 

Are you still having difficulty printing your emails? If so, do you think you could provide us with more information? It might help us figure out what's wrong.

 

When you say you can no longer print, do you mean it won't even give you the option? What happens when you click on "File" and then "Print?" Have you tried "Ctrl" and then "P?" If so, what happens?

 

What version of Internet Explorer are you using? Is there a particular reason you are using Internet Explorer instead of Firefox or Chrome?

 

If you still need assistance answering some of the above questions, please feel free to send us a private message by clicking here. Please include your name, email address, phone number, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

Thanks!

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Contributor

Re: I cant print my email from Internet Explorer

I cannot get the att mail to print it is buggy and no settings to fix it since the "Upgrade'  when I hit print

it prints out a blank page.  Anybody know how to fix this.

Message 3 of 5
Contributor

Re: I cant print my email from Internet Explorer

I HAVE THE SAME PROBLEM.

I GET the message

 

ERROR HAS OCCURRED IN THIS PAGE

LINE     2126

CHAR    1

ERROR:  UNSPECIFIED ERROR

CODE    0

URL:  res://iefamed.dl/preview.js

Message 4 of 5
Community Manager

Re: I cant print my email from Internet Explorer

What version of Internet Explorer are you using?

 

Dmitriy


Rethink Possible


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 5
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