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AT&T Yahoo Mail is received and than it goes to trash folder on it's own.  After one day in the trash folder, the email disappears.  Can't find check box to leave email on server. Same happens on iPhone 5 and Mac lap-top.  No filters.  Apple says it is not hardware problem.  Problem appears to be with Yahoo email server.

Message 1 of 2
Former Employee

Re: Email

Hi, hmlee!


I'm sorry to hear that your email is deleting seemingly by itself. If you don't mind, please send us a private message by clicking here so we can investigate further.


Be sure to include your name, phone number, email address, and the best time to reach you. You will receive a reply within two business days, so keep an eye on the little blue envelop icon in the top right corner of your screen.


In the meantime, feel free to message me if you have any additional questions or concerns!



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