Helpful Links

Dsl internet speed slow.


Dsl internet speed slow.

I used U-verse(30%$ per mouth) before, and it is perfect both gaming and downloading(about 1mb/sec). Now, i use the DSL Elite internet(about 35$ per mouth) which is better on gaming without laggy. But it is very slow on downloading is about 100-700kb/sec and never up to 1mb. Sometims, i cannot even load a website. The plan show me that the maximum speed should be 6 mb/sec. So is that any suggestion for me? thanksCat Very Happy

Message 1 of 2
Community Manager

Re: Dsl internet speed slow.

Hello, lambsoup!


I'm sorry to hear that your internet speeds are not what you expected. If you don't mind, please send us a message by clicking here so we can get you in touch with a tech support expert who can help you determine the cause.


In your message, please include your name, phone number, email address, and the best time to reach you. You can expect a response within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, please feel free to message me with any other questions or concerns!



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support