But what's really pathetic is this is the only way I could tell you you're sending these to the wrong person. I can't reply to these emails because it's a no reply email address. And under contact us I couldn't find an email adress to send this to. You've got options for future customers (call or live chat). You've got options for current customers (call or live chat & probably online support system). You've got nothing for ex-customers or non-customers who simply need to tell you something (an email address). Please fix this. People shouldn't have to join a support forum just to tell you something like this.
Thanks for posting. It sounds like your e-mail address may be listed on an existing customer's account, likely by accident. We would be happy to look into this for you, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.