But what's really pathetic is this is the only way I could tell you you're sending these to the wrong person. I can't reply to these emails because it's a no reply email address. And under contact us I couldn't find an email adress to send this to. You've got options for future customers (call or live chat). You've got options for current customers (call or live chat & probably online support system). You've got nothing for ex-customers or non-customers who simply need to tell you something (an email address). Please fix this. People shouldn't have to join a support forum just to tell you something like this.
Thanks for posting. It sounds like your e-mail address may be listed on an existing customer's account, likely by accident. We would be happy to look into this for you, so please click here to send us a private message.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.