08-31-2009 9:45 AM
I have been waiting for any type of high speed service in my area. There is dsl currently 5 miles down the road from me. I would like to know an ETA for this service, as the contact information page to inform me of this service status is broken. I can guarantee that at least 10 people would be signing up for dsl service around my location if this would finally be provided for my area. ETA please. Thank you. David
08-31-2009 9:56 AM
have you tried to check the dsl availability in your area at the att.com website? try to go to att.com and then click on INTERNET AND DSL tab on top. enter your phone number.
if it still says that it's not available, usually it takes them 3 or 6 months to be available, or even a year. that's the answer i got from one of their sales agent when asked the same question before.
try calling the att sales dept. for more information.
08-31-2009 11:22 AM
I doubt it if AT&T rep. would be able to give you an ETA regarding the possiblity of dsl service in your area. It would be better if you write a letter to AT&T management and request it to them. You can let those 10 people to sign up, you can include their full names, complete addresses, and contact info for assurance that they will be ordering also the dsl service. AT&T might set up a DSL direct for your area.
09-10-2009 1:28 PM
09-18-2009 1:23 PM
10-02-2009 10:30 AM
10-12-2009 4:20 PM
My family has been trying to get AT&T DSL services for many years. Currently, we have AT&T Dial-up, and we have tried to contact AT&T Customer Service about upgrading the Phone Box at the end of our road so that we would be allowed to get DSL, but they never seem to understand what we want. We have also talked to an AT&T service tech about upgrading the Phone Box, and he said it would be simple, and that he didn't know why we wouldn't be able to receive it since an even more rural area than where we live got access to DSL. He wrote down our address and phone number, and turned it in, and we were called by AT&T, and they acted as if they didn't know what we were talking about either. We were customers of Bellsouth before AT&T merged with them, and they said that eventually everyone in our county would be able to get DSL, and AT&T said that everyone in our county would be able to get DSL by the end of 2009. I know 2009 isn't over yet, but we've been waiting for over 3 years to get DSL from Bellsouth/AT&T and it has never happened. Contacting them over the phone doesn't work, no matter how much we annoy them. There wasn't anything else I could think of to do, so I decided to try the forums. Any help/insight would be appreciated.
10-27-2009 9:02 AM
10-28-2009 9:19 PM
10-31-2009 9:53 AM
10-31-2009 12:38 PM
if you don't have it now there is not much chance you will get it until they decide to put in Uverse for your street. If your area adds a 100 housing units very close you MAY get dsl. Sorry about the bad news.
11-01-2009 5:44 AM
11-02-2009 5:32 AM
Dear 2rural, I read your post and just had to reply. AT&T is going the same way of the US Post Office, offering too little too late, everyone and there brother is offering a better service usually at a better price. I have a hospital and a school with in one mile of my house and they have DSL but I can't. All I get from service is keep checking your phone number on the website to see when it is available.....I have for the past 5 years and am sick of it. We are an advanced nation in so many ways but service providers still fall far behind other developed nations. What is up with this? If anyone comes down my road offering an internet service, they will get my business, infact, even if no one does come, we may drop our land line phone (AT&T) and just use cell phones (non-AT&T). I have so many friends using DSL and my kids can't even do school work because the dial up is so bad. Thanks for letting me vent but sometimes I can't stand the arrogance of these providers, sending me flyers in the mail offering DSL when its not even available to me...........
11-02-2009 8:39 AM
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!