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Posted Apr 16, 2014
8:35:08 AM
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Cannot send emails from Bellsouth.net account

Recently I get the following error message when I try to send an email from Outlook using my Bellsouth.net email account and I can't figure out how to fix it.  "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). "

Recently I get the following error message when I try to send an email from Outlook using my Bellsouth.net email account and I can't figure out how to fix it.  "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). "

Cannot send emails from Bellsouth.net account

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Apr 16, 2014 8:55:26 AM
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Employee

http://www.att.com/esupport/article.jsp?sid=KB401573#fbid=OUOtrx5L2XV

double check all your settings, the first link is step by step setup for outlook, the second link is what is needed to put into the outlook

http://www.att.com/esupport/article.jsp?sid=KB401573#fbid=OUOtrx5L2XV

http://www.att.com/esupport/article.jsp?sid=KB401573#fbid=OUOtrx5L2XV

double check all your settings, the first link is step by step setup for outlook, the second link is what is needed to put into the outlook

http://www.att.com/esupport/article.jsp?sid=KB401573#fbid=OUOtrx5L2XV

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Cannot send emails from Bellsouth.net account

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Apr 16, 2014 9:59:52 AM
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I had already followed these steps and it still did not work.  It has worked for years with no issues.  The only thing that has changed is recently we upgraded from DSL to Uverse.  Does the error message I put in the previous post give you any clues?

I had already followed these steps and it still did not work.  It has worked for years with no issues.  The only thing that has changed is recently we upgraded from DSL to Uverse.  Does the error message I put in the previous post give you any clues?

Re: Cannot send emails from Bellsouth.net account

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Apr 16, 2014 12:54:39 PM
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Are you able to receive emails?

 Also when you went from dsl to uverse did you register with a new email or did you use the bellsouth.net email? I you registered with a new email address then after a certain amount of time the bellsouth email will become inactive.

Are you able to receive emails?

 Also when you went from dsl to uverse did you register with a new email or did you use the bellsouth.net email? I you registered with a new email address then after a certain amount of time the bellsouth email will become inactive.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Cannot send emails from Bellsouth.net account

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