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Posted Jan 27, 2014
5:11:20 PM
Cannot access e-mail due to internet services being suspended

My grandpa passed a few years ago so we canceled his internet services. I wanted to go on his e-mail to get some billing information for a gift that he bought me, so I successfully logged in, but soon was rejected because due to us cancelling his internet subscription as a result of his absence. I would like to be able access his e-mail once more, and if we cannot do that, I would atleast like to access that one specific e-mail.

My grandpa passed a few years ago so we canceled his internet services. I wanted to go on his e-mail to get some billing information for a gift that he bought me, so I successfully logged in, but soon was rejected because due to us cancelling his internet subscription as a result of his absence. I would like to be able access his e-mail once more, and if we cannot do that, I would atleast like to access that one specific e-mail.

Cannot access e-mail due to internet services being suspended

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Jan 28, 2014 6:55:25 AM
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Edited by ATTDmitriyCM on Feb 12, 2014 at 9:15:05 AM

Hello, Sean-Fuller!

 

Thanks for posting. We can definitely try to help you access this e-mail if it's still available, so send us a private message by clicking here.

 

In your message, please include your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, Sean-Fuller!

 

Thanks for posting. We can definitely try to help you access this e-mail if it's still available, so send us a private message by clicking here.

 

In your message, please include your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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