08-27-2013 8:20 AM - edited 08-27-2013 8:24 AM
For sure router is not guilty. But calling rescue teams al the time may be a bit expensive for some people. Removing such viruses is not a brain surgery, most people can do themselves.
After a quick search I have found a site with good instructions which add to the post above. The matter is the latest versions of this virus can be cured only with the help of additional bootable drive. Let me provide a link here: http://privacy-pc.com/how-to/remove-fbi-moneypak-virus-if-safe-mode-doesnt-work.html
08-27-2013 10:43 AM - edited 08-27-2013 10:44 AM
You can also download the freeware copy of Malware Bytes and run a full scan on the pc, 95 percent chance if there is one virus there are others that have not shown themselves. You need to keep re-running malware bytes until the scna comes up clean, virii can mask each other so not all of them are removed on the first pass
After you machine is cleaned you can either get a subscription fo malware bytes or a free anti-virus like AVG
12-22-2015 3:01 AM - last edited on 12-22-2015 7:43 AM by Taylarie
Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!