07-06-2013 3:47 AM
I'm trying to provide feedback to the new Yahoo Mail format but I can't seem to find any link after 30min of clicking onto all kinds of selections. I'm a sbcglobal.net user and recently, I was forced to upgrade to their new email format. While it has lots of new & useful features, it lacks the most important thing in using emails. After sending off a REPLY to an email, we used to have the option either to delete the email or move it into a folder but now, that option is gone, so I'm forced to go back into my Inbox after sending off the REPLY & then physically remove or move that email, which is very time-consuming and stupid, especially when I've got to send several emails in rapid succession sometimes. I would be most grateful if anyone can tell me how to turn it on again or how to lodge a complaint? Whoever designed this new format is absolutely stupid or doesn't know what's he doing because this feature is basic and necessary. Thank you very much. Clement.
07-06-2013 4:43 PM - edited 07-06-2013 4:46 PM
I think the way it operates now is pretty typical for most other email options such as AOL, Gmail, or Outlook.
I have to admit that although the function you described was available, I did not use it. Instead I always went back to the InBox to handle the email message, because that's what I have to do with Outlook email at my office. So I'm accustomed to that routine.
For some features that we lost with the upgrade - I've decided to just be happy we had as long as we did. Especially if it's a feature not available with the other popular email options.
I've also concluded that although I may have used some email features often, others may have not used very much. I assume they looked at whether a function was used often by a majority of the customers before eliminating.
I still voiced my opinion on this board as to which features I miss - but I'm not expecting to see most of them added back.
07-06-2013 5:09 PM
You also asked about where you can submit feedback.
I can access a Feedback form on the options menu found top right.
When I open the Options icon, it opens a menu.
It reads "Send Feedback" under "Help".
When I select Send Feedback, a form comes up for me to complete & send with any comments.
07-08-2013 4:26 PM
07-08-2013 4:29 PM