Helpful Links

ATT/Yahoo! Deleted My Emails


ATT/Yahoo! Deleted My Emails

I've had an SBCGlobal email address for at least 10 years. A few days ago I noticed the number of emails in my inbox went from over 200 to about 50. A vast majority of these emails were very important. This account is also linked on my iPhone via POP. I did NOT delete the emails myself. They are nowhere to be found...not in the trash or another folder. Why were they deleted, and is there any way to get them back?

Message 1 of 2

Re: ATT/Yahoo! Deleted My Emails

AT&T had a system update on Tuesday morning 29 October 2013 and deleted 2 1/2 years of emails from my in-box.  Delete started before 5:42 a.m. which is most current email I have.  Although my email preferences are set to send deleted emails to trash, they also deleted my trash folder at 5:42 a.m.  Their response:  We'll give you $25.00.  Really!

Message 2 of 2
Share this topic

Let us help you Give the Gift of AT&T Entertainment this holiday season!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support