04-11-2013 12:04 AM
04-11-2013 12:19 AM
I'm in OKC, don't know if this is a related outage, but I'm down too. I can get online by changing my DNS settings to Google's public DNS, but when I obtain DNS settings automatically I can't access any site and get name resolution errors.
04-11-2013 12:35 AM
I'm in Mckinney and am suffering the same outage, the only way I can get to the web is through a proxy. I have given u on trying to get through on the phone. I have given up on tech support alltogether. Please fix this. I have work to do!
04-11-2013 12:59 AM
12-12-2013 10:36 AM
I use AT&T DSL in San Antonio and just had a similar experience. After well over an hour on the phone with a polite service tech who checked my email client settings, she declared all was OK on the AT&T end and I was handed over to a "third party" (for a fee) to work the problem. The third party representative immediately told me that AT&T DSL servers were down in my area. WHY DIDN'T THE FIRST SERVICE REPRESENTATIVE KNOW THAT???? Then I spent another half hour with billing to request a refund of the $50 fee. So I killed over two hours on the phone and still cannot send emails. I guess I am lucky that I can use the internet and receive emails?? Wow, what a deal I am getting from AT&T. This has happened before. AT&T, it is time to communicate clearly with your "valued customers" and 'fess up when your systems are not working!! Then go to work fixing the problem.
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