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Posted Apr 5, 2014
4:31:51 PM
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611 passes you around like a football
I got passed around 3 times to finally get some one to help me, well, 4 times not counting the AT&T store. That's after setting up for an appointment twice for a house call, only to have no call no show twice. What is going on?
I got passed around 3 times to finally get some one to help me, well, 4 times not counting the AT&T store. That's after setting up for an appointment twice for a house call, only to have no call no show twice. What is going on?

611 passes you around like a football

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Apr 7, 2014 8:44:34 AM
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Community Manager

Hello, Hgnhi!

 

Thanks for posting. I'm so sorry to hear about your recent experienc with our phone support reps. If there's anything we can help with, please let us know by clicking here and sending us a private message.

 

If you send us a message, please include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, Hgnhi!

 

Thanks for posting. I'm so sorry to hear about your recent experienc with our phone support reps. If there's anything we can help with, please let us know by clicking here and sending us a private message.

 

If you send us a message, please include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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