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Posted Aug 26, 2013
12:54:22 PM
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45Meg Speed

The new 45/5Mb internet speed was just released. You will be able to get this if you are currently on a 32meg profile(2200 ft from VRAD) and pair bonding is available. Requires the new NVG589 and bonded 55/6 profile.

The new 45/5Mb internet speed was just released. You will be able to get this if you are currently on a 32meg profile(2200 ft from VRAD) and pair bonding is available. Requires the new NVG589 and bonded 55/6 profile.

45Meg Speed

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Aug 26, 2013 1:26:59 PM
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In which areas is this available.  Do you have any additional details?

In which areas is this available.  Do you have any additional details?

Re: 45Meg Speed

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Aug 26, 2013 2:05:50 PM
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Edited by trparky on Aug 26, 2013 at 2:07:00 PM

The cake is a lie!  I repeat... the cake is a lie!

 

I just checked with multiple departments in AT&T and they have said that in no uncertain terms, I will never ever see this new Internet speed tier.  Apparently, my area is too old of an area and that they have no plans on upgrading the infrastructure in my area.  This is from the mouth of AT&T Plant Management and Engineering in Cleveland, Ohio.

 

They basically told me that I'm lucky I'm getting what I'm getting and to like it and shut up.

 

And to think that my VRAD is practically my neighbor and that I can see it from my front door step.  Oh, and my loop length is 580 feet.  Apparently that's not good enough.

The cake is a lie!  I repeat... the cake is a lie!

 

I just checked with multiple departments in AT&T and they have said that in no uncertain terms, I will never ever see this new Internet speed tier.  Apparently, my area is too old of an area and that they have no plans on upgrading the infrastructure in my area.  This is from the mouth of AT&T Plant Management and Engineering in Cleveland, Ohio.

 

They basically told me that I'm lucky I'm getting what I'm getting and to like it and shut up.

 

And to think that my VRAD is practically my neighbor and that I can see it from my front door step.  Oh, and my loop length is 580 feet.  Apparently that's not good enough.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: 45Meg Speed

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Aug 26, 2013 2:13:59 PM
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ACE - Master

I don't think the internet speed roll out is as big a deal as getting more streams.  That's what needs to get going quick.  TWC is running ads here just beating the crap out of Uverse concerning the 4 stream limitation.  It's not a pretty commercial.

 

 

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

I don't think the internet speed roll out is as big a deal as getting more streams.  That's what needs to get going quick.  TWC is running ads here just beating the crap out of Uverse concerning the 4 stream limitation.  It's not a pretty commercial.

 

 

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 26, 2013 3:06:02 PM
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ACE - Expert

From the article found in the link below:

 

Following initial deployments in California and Nevada late last month, AT&T has introduced a new, faster U-verse “Power” tier that maxes out at 45 Mbps downstream and 6 Mbps upstream in 40 additional markets, including Chicago, Detroit, Atlanta, and New Orleans.

 

With the latest batch of launches, the new tier is now offered in 17 states in U-verse's 22-state footprint, a spokeswoman said via email. More than half of U-verse subs in those markets are eligible for the U-verse Power offering, she said.

 

AT&T is selling the new tier to residential customers in qualifying areas for an introductory price of $49.95 per month when it is bundled with U-verse TV and voice services, and agree to a two-year contract. Following the introductory offer period, the Power offering fetches $76 per month.

 

Prior to Power, AT&T U-verse’s fastest broadband tier was Max Turbo, which delivers up to 24 Mbps downstream for about $66 per month. Other U-verse Internet tiers include Max Plus (18 Mbps down, $56 per month); Max (12 Mbps down, $51 per month); Elite (6 Mbps down, $46 per month); and Pro (3 Mbps down, $41 per month).

 

By comparison, most of AT&T's cable competitors have rolled out DOCSIS 3.0 services that offer at least 50 Mbps down, with many already supporting tiers that provide downstream bursts of 100 Mbps or more.

 

AT&T, which ended the second quarter with 9.1 million U-verse Internet subs, has plans underway to bump downstream speeds to 100 Mbps. AT&T said it will expand the Power tier to more markets “on an ongoing basis,” but did not say when it expects to complete the rollout.

 

The speed upgrades are tied to Project Velocity IP (VIP), a three-year capex infusion that will see AT&T expand the U-verse footprint by another 8.5 million homes, giving it a total penetration of 33 million homes, and fuel the deployment of the telco’s Long Term Evolution (LTE) wireless network.

 

The following cities and towns are included in the latest round of Power upgrades:

 

  • Birmingham, Ala.
  • Huntsville-Decatur-Florence, Ala.
  • Mobile, Ala.
  • Hartford, Conn.
  • New Haven, Conn.
  • Jacksonville, Fla.
  • Miami-Ft. Lauderdale, Fla.
  • Orlando, Fla.
  • West Palm Beach-Ft. Pierce, Fla.
  • Atlanta, Ga.
  • Champaign, Ill.
  • Chicago, Ill.
  • Indianapolis, Ind.
  • South Bend-Elkhart, Ind.
  • Louisville, Ky.
  • Baton Rouge, La.
  • New Orleans Metro, La.
  • Detroit, Mich.
  • Flint-Saginaw, Mich.
  • Grand Rapids, Mich.
  • Lansing, Mich.
  • Biloxi-Gulfport, Miss.
  • Jackson, Miss.
  • Charlotte, N.C.
  • Greensboro-High Point-Winston Salem, N.C.
  • Raleigh, N.C.
  • Cleveland, Ohio
  • Columbus, Ohio
  • Dayton, Ohio
  • Toledo, Ohio
  • Charleston, S.C.
  • Columbia, S.C.
  • Greenville, S.C.
  • Chattanooga, Tenn.
  • Knoxville, Tenn.
  • Memphis, Tenn.
  • Nashville, Tenn.
  • Green Bay-Appleton, Wis.
  • Madison, Wis.
  • Milwaukee, Wis.

http://www.multichannel.com/distribution/att-u-verse-expands-speed-upgrade/145140

From the article found in the link below:

 

Following initial deployments in California and Nevada late last month, AT&T has introduced a new, faster U-verse “Power” tier that maxes out at 45 Mbps downstream and 6 Mbps upstream in 40 additional markets, including Chicago, Detroit, Atlanta, and New Orleans.

 

With the latest batch of launches, the new tier is now offered in 17 states in U-verse's 22-state footprint, a spokeswoman said via email. More than half of U-verse subs in those markets are eligible for the U-verse Power offering, she said.

 

AT&T is selling the new tier to residential customers in qualifying areas for an introductory price of $49.95 per month when it is bundled with U-verse TV and voice services, and agree to a two-year contract. Following the introductory offer period, the Power offering fetches $76 per month.

 

Prior to Power, AT&T U-verse’s fastest broadband tier was Max Turbo, which delivers up to 24 Mbps downstream for about $66 per month. Other U-verse Internet tiers include Max Plus (18 Mbps down, $56 per month); Max (12 Mbps down, $51 per month); Elite (6 Mbps down, $46 per month); and Pro (3 Mbps down, $41 per month).

 

By comparison, most of AT&T's cable competitors have rolled out DOCSIS 3.0 services that offer at least 50 Mbps down, with many already supporting tiers that provide downstream bursts of 100 Mbps or more.

 

AT&T, which ended the second quarter with 9.1 million U-verse Internet subs, has plans underway to bump downstream speeds to 100 Mbps. AT&T said it will expand the Power tier to more markets “on an ongoing basis,” but did not say when it expects to complete the rollout.

 

The speed upgrades are tied to Project Velocity IP (VIP), a three-year capex infusion that will see AT&T expand the U-verse footprint by another 8.5 million homes, giving it a total penetration of 33 million homes, and fuel the deployment of the telco’s Long Term Evolution (LTE) wireless network.

 

The following cities and towns are included in the latest round of Power upgrades:

 

  • Birmingham, Ala.
  • Huntsville-Decatur-Florence, Ala.
  • Mobile, Ala.
  • Hartford, Conn.
  • New Haven, Conn.
  • Jacksonville, Fla.
  • Miami-Ft. Lauderdale, Fla.
  • Orlando, Fla.
  • West Palm Beach-Ft. Pierce, Fla.
  • Atlanta, Ga.
  • Champaign, Ill.
  • Chicago, Ill.
  • Indianapolis, Ind.
  • South Bend-Elkhart, Ind.
  • Louisville, Ky.
  • Baton Rouge, La.
  • New Orleans Metro, La.
  • Detroit, Mich.
  • Flint-Saginaw, Mich.
  • Grand Rapids, Mich.
  • Lansing, Mich.
  • Biloxi-Gulfport, Miss.
  • Jackson, Miss.
  • Charlotte, N.C.
  • Greensboro-High Point-Winston Salem, N.C.
  • Raleigh, N.C.
  • Cleveland, Ohio
  • Columbus, Ohio
  • Dayton, Ohio
  • Toledo, Ohio
  • Charleston, S.C.
  • Columbia, S.C.
  • Greenville, S.C.
  • Chattanooga, Tenn.
  • Knoxville, Tenn.
  • Memphis, Tenn.
  • Nashville, Tenn.
  • Green Bay-Appleton, Wis.
  • Madison, Wis.
  • Milwaukee, Wis.

http://www.multichannel.com/distribution/att-u-verse-expands-speed-upgrade/145140

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 26, 2013 4:34:37 PM
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Expert

No Texas locations on that list at all.  Guess we'll be last.  Again.

 

 

No Texas locations on that list at all.  Guess we'll be last.  Again.

 

 

Re: 45Meg Speed

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Aug 26, 2013 5:26:13 PM
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I live in California, but when I try to change my level from Max Turbo, the "Power" level isn't shown as an option.  

 

Are there any "secret tips" on who to contact to open a work order with AT&T to get the new service level? (I'm connected at 32200/5040 Kbps now)

I live in California, but when I try to change my level from Max Turbo, the "Power" level isn't shown as an option.  

 

Are there any "secret tips" on who to contact to open a work order with AT&T to get the new service level? (I'm connected at 32200/5040 Kbps now)

Re: 45Meg Speed

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Aug 26, 2013 5:33:42 PM
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Edited by Don_H on Aug 26, 2013 at 5:51:28 PM

Jacksonville Fl here.

 

Don't currently have U-Verse internet so I logged onto my account and 45 meg speed is available.

 

The $99 installation fee is a deal breaker though...

 

U-verse Internet  (Added)
 Hide detailsEdit
       
AT&T U-verse High Speed Internet Power$76.00
 
 
$11.05 off for 12 months with 1 year term.-$11.05
High Speed Internet Equipment Fee$6.00
 
Internet Subtotal$70.95
One-Time Charges
 Hide details 
Internet Installation Fee$99.00
 
One Time Charges Total$99.00

 

Then again my current speed is okay..

 

 

 

Jacksonville Fl here.

 

Don't currently have U-Verse internet so I logged onto my account and 45 meg speed is available.

 

The $99 installation fee is a deal breaker though...

 

U-verse Internet  (Added)
 Hide detailsEdit
       
AT&T U-verse High Speed Internet Power$76.00
 
 
$11.05 off for 12 months with 1 year term.-$11.05
High Speed Internet Equipment Fee$6.00
 
Internet Subtotal$70.95
One-Time Charges
 Hide details 
Internet Installation Fee$99.00
 
One Time Charges Total$99.00

 

Then again my current speed is okay..

 

 

 

Re: 45Meg Speed

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Aug 26, 2013 5:35:11 PM
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When I called in to upgrade to it the service rep had no idea since it is so new. It's possible there are no spare pairs coming to your house or maybe no available ports at the VRAD. But then again, I would still think it would show up as an option even in those cases. I would call in to see.

When I called in to upgrade to it the service rep had no idea since it is so new. It's possible there are no spare pairs coming to your house or maybe no available ports at the VRAD. But then again, I would still think it would show up as an option even in those cases. I would call in to see.

Re: 45Meg Speed

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Aug 26, 2013 5:36:38 PM
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trparky wrote:

The cake is a lie!  I repeat... the cake is a lie!

 

I just checked with multiple departments in AT&T and they have said that in no uncertain terms, I will never ever see this new Internet speed tier.  Apparently, my area is too old of an area and that they have no plans on upgrading the infrastructure in my area.  This is from the mouth of AT&T Plant Management and Engineering in Cleveland, Ohio.

 

They basically told me that I'm lucky I'm getting what I'm getting and to like it and shut up.

 

And to think that my VRAD is practically my neighbor and that I can see it from my front door step.  Oh, and my loop length is 580 feet.  Apparently that's not good enough.


You sure you're on VDSL and not IPDSL? You should be able to get it if you are 580ft from a VRAD.


trparky wrote:

The cake is a lie!  I repeat... the cake is a lie!

 

I just checked with multiple departments in AT&T and they have said that in no uncertain terms, I will never ever see this new Internet speed tier.  Apparently, my area is too old of an area and that they have no plans on upgrading the infrastructure in my area.  This is from the mouth of AT&T Plant Management and Engineering in Cleveland, Ohio.

 

They basically told me that I'm lucky I'm getting what I'm getting and to like it and shut up.

 

And to think that my VRAD is practically my neighbor and that I can see it from my front door step.  Oh, and my loop length is 580 feet.  Apparently that's not good enough.


You sure you're on VDSL and not IPDSL? You should be able to get it if you are 580ft from a VRAD.

Re: 45Meg Speed

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Aug 26, 2013 6:12:43 PM
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jackdeth999 wrote:

I live in California, but when I try to change my level from Max Turbo, the "Power" level isn't shown as an option.  

 

Are there any "secret tips" on who to contact to open a work order with AT&T to get the new service level? (I'm connected at 32200/5040 Kbps now)


It may not show up that way because a tech install is required for the speed increase. It's not like the others where they just flip a switch. You will have to call in and setup an appointment for the new speed.


jackdeth999 wrote:

I live in California, but when I try to change my level from Max Turbo, the "Power" level isn't shown as an option.  

 

Are there any "secret tips" on who to contact to open a work order with AT&T to get the new service level? (I'm connected at 32200/5040 Kbps now)


It may not show up that way because a tech install is required for the speed increase. It's not like the others where they just flip a switch. You will have to call in and setup an appointment for the new speed.

Re: 45Meg Speed

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Aug 26, 2013 6:16:57 PM
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Guru

Yep, I'm on VDSL alright.

 

 

All I know is that I'm like waving $20 dollar bills in front of AT&T and they're like "Nope, we don't want them."


Yep, I'm on VDSL alright.

 

 

All I know is that I'm like waving $20 dollar bills in front of AT&T and they're like "Nope, we don't want them."


The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: 45Meg Speed

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Aug 26, 2013 6:57:41 PM
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ACE - Expert

trparky, AT&T must have so many customers in your area that they can't find the spare pairs to do pair bonding.

 

I'm wondering when the automatic profile bumps and speed increases are coming?

 

 

trparky, AT&T must have so many customers in your area that they can't find the spare pairs to do pair bonding.

 

I'm wondering when the automatic profile bumps and speed increases are coming?

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 26, 2013 7:05:23 PM
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JefferMC wrote:

trparky, AT&T must have so many customers in your area that they can't find the spare pairs to do pair bonding.

 

I'm wondering when the automatic profile bumps and speed increases are coming?

 

 


Automatic profile bumps was going on, then it was temporarily put on hold. 


JefferMC wrote:

trparky, AT&T must have so many customers in your area that they can't find the spare pairs to do pair bonding.

 

I'm wondering when the automatic profile bumps and speed increases are coming?

 

 


Automatic profile bumps was going on, then it was temporarily put on hold. 

Re: 45Meg Speed

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Aug 26, 2013 7:08:03 PM
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Guru

That's the thing, I know that there aren't many people on my street that have uVerse.

That's the thing, I know that there aren't many people on my street that have uVerse.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: 45Meg Speed

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Aug 26, 2013 8:01:01 PM
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trparky wrote:

That's the thing, I know that there aren't many people on my street that have uVerse.


Your VRAD must not support pair bonding. That's the only other thing I could think.


trparky wrote:

That's the thing, I know that there aren't many people on my street that have uVerse.


Your VRAD must not support pair bonding. That's the only other thing I could think.

Re: 45Meg Speed

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Aug 26, 2013 8:05:11 PM
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ACE - Expert

They don't necessariliy have to have Uverse.  POTS, old style DSL.  Remember when everyone used to have a modem line?  Some people had a kids line before that?

 

They don't necessariliy have to have Uverse.  POTS, old style DSL.  Remember when everyone used to have a modem line?  Some people had a kids line before that?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 27, 2013 11:48:44 AM
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Apparently, my DA or VRAD wasn't turned up yet for the service.  A person inside AT&T made some phone calls and I have my order in.  Scheduled for Tuesday, September 3, 2013!

Apparently, my DA or VRAD wasn't turned up yet for the service.  A person inside AT&T made some phone calls and I have my order in.  Scheduled for Tuesday, September 3, 2013!

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: 45Meg Speed

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Aug 27, 2013 1:58:36 PM
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trparky, AT&T has been telling me the 45meg level is not available to me either, and I'm about 1400 wire ft from the VRAD and linking at 32/5 now. Do you have any tips on how I can get a person inside AT&T to "make some calls" for me to get an install scheduled?

thanks!
trparky, AT&T has been telling me the 45meg level is not available to me either, and I'm about 1400 wire ft from the VRAD and linking at 32/5 now. Do you have any tips on how I can get a person inside AT&T to "make some calls" for me to get an install scheduled?

thanks!

Re: 45Meg Speed

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Aug 27, 2013 2:13:55 PM
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There's a person over at DSLReports called Merlin. He cast his spell and I was able to order it.
There's a person over at DSLReports called Merlin. He cast his spell and I was able to order it.
The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: 45Meg Speed

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Aug 27, 2013 8:58:28 PM
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Re: 45Meg Speed

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Aug 28, 2013 12:30:13 AM
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ACE - Master
Way more than we're willing to pay. Well over $800 per year just for Internet? No way.....on our budget.
The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
Way more than we're willing to pay. Well over $800 per year just for Internet? No way.....on our budget.
The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 28, 2013 12:13:20 PM
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ACE - Expert

drumboy35 wrote:

Pretty, but more than I can justify at the moment.

 


drumboy35 wrote:

Pretty, but more than I can justify at the moment.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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Aug 28, 2013 1:17:18 PM
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Scholar

Crap. I only meet 1 of the requirements. I have boned pair, but am 2800 ft away from the vrad and not on the 32/5 profile.

Crap. I only meet 1 of the requirements. I have boned pair, but am 2800 ft away from the vrad and not on the 32/5 profile.

Re: 45Meg Speed

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Aug 28, 2013 5:14:55 PM
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You guys are lucky, I'm stuck at 6 mbps.

You guys are lucky, I'm stuck at 6 mbps.

Re: 45Meg Speed

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Aug 28, 2013 7:10:56 PM
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ACE - Master

I seem to meet all of them except the wallet one.  I'm under 2000 ft, I have the 32/5 profile, and I'm in the Chicago markat.  I jsut can't afford to pay that much for internet right now, so I keep my 12 Mbps service until I get a new job that pays better...


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

I seem to meet all of them except the wallet one.  I'm under 2000 ft, I have the 32/5 profile, and I'm in the Chicago markat.  I jsut can't afford to pay that much for internet right now, so I keep my 12 Mbps service until I get a new job that pays better...


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: 45Meg Speed

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