11-03-2013 10:07 AM
I've had uverse internet for almost 2 months now with all the same devices hooked up under my at&t supplied 2wire modem. Everything has been working fine up until last Thursday when I came home. My phone hooked up to my home wifi, as usual, and a little bit later it was disconnected. I tried reconnecting to it with my phone but the network ID wasn't on the wifi network list anymore. It doesn't come up on any of our other devices either ie: tablet, phones, tv etc. My ps3 still has internet connection because it's connected with an ethernet cable. I have my laptop connected with a wired connection right now also. So pretty much my internet is working with conncted devices but not wirelessly. Could it be my modem has gone bad? I tried the whole restarting the modem and unplugging and all that. Any help would be appeciated. Thanks in advanced
11-03-2013 7:11 PM
11-03-2013 8:54 PM
It's the 3600. I purchased it from at&t when i signed up for service. So I would need to pay the $100 if they do not recieve my modem in the same billing cycle? If I need a replacement that is. But I did notice that when I was very close to the modem, the network ID did show up and connect, but it would disconnect as soon as I would move away. When I tried calling on Thursday, the guy i was talking to kept telling me I had to sign up for a $15 a month plan to recieve help or pay a one time, $50 fee.
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