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Posted Jan 19, 2014
8:40:39 AM
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2Wire Router wireless connected but no internet

I have a 2Wire Router 3800HGB-B and wireless devices can all connect to it but they will not have access to the internet. If you turn off wireless on the device and turn it back on. They have access to the internet again. 

 

We have a lot of devices on the network at a given time. There are usually 8 - 15 devices on the network at a given moment. 

 

The issues seems to be very unpredictable and hard to re-create. The issues occur on all types of devices as well. On Android devices, apple devices and on windows laptops. 

 

The network speeds are fine. There does not seems to be any slowing desptie the nuumber of devices. 

 

I'm not sure what to do. Please help with some guidance. 

 

Thanks,

B

I have a 2Wire Router 3800HGB-B and wireless devices can all connect to it but they will not have access to the internet. If you turn off wireless on the device and turn it back on. They have access to the internet again. 

 

We have a lot of devices on the network at a given time. There are usually 8 - 15 devices on the network at a given moment. 

 

The issues seems to be very unpredictable and hard to re-create. The issues occur on all types of devices as well. On Android devices, apple devices and on windows laptops. 

 

The network speeds are fine. There does not seems to be any slowing desptie the nuumber of devices. 

 

I'm not sure what to do. Please help with some guidance. 

 

Thanks,

B

2Wire Router wireless connected but no internet

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Jan 20, 2014 8:32:34 AM
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with all att Gateways you can usally have upto 10 wireless and 5 wired devices connected at one thime.. If there are any more than that the 2wire will get glitchy with its wireless.. I would suggest that you change the wireless channel to a higher number say 11. And see if that helps. it may also depend on the wireless device its self.

with all att Gateways you can usally have upto 10 wireless and 5 wired devices connected at one thime.. If there are any more than that the 2wire will get glitchy with its wireless.. I would suggest that you change the wireless channel to a higher number say 11. And see if that helps. it may also depend on the wireless device its self.

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