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Posted Oct 25, 2009
6:35:44 PM
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problems connecting to World of Warcraft on UVerse (edited for readability sorry)
I edited the post using html im sorry i didnt realize the first post lumped it all together.

Does anyone have any idea why myself nor any tech I have spoken to at ATT would not be able to ping an IP address?
My laptop suffers 100% packet loss on all four packets sent when using the ping command in a DOS Window.
The trace route is as follows
Tracing route to 206.16.147.46 over a maximum of 30 hops
1 1 ms 1 ms 1 ms home [192.168.1.254]
2 26 ms 24 ms 23 ms 76-228-76-3.lightspeed.sntcca.sbcglobal.net [76. 228.76.3]
3 28 ms 26 ms 25 ms 71.145.12.210
4 * * * Request timed out.
5 * * * Request timed out.
6 26 ms 25 ms 26 ms 151.164.43.214
7 152 ms 204 ms 204 ms gar5.cb1ma.ip.att.net [12.122.145.29]
8 124 ms 204 ms 105 ms 12-122-254-14.attens.net [12.122.254.14]
9 229 ms 204 ms 204 ms mdf001c7613r0004-gig-12-1.bos1.attens.net [12.13 0.0.174]
After running this with ping plotter over several hours Im failing consistently at hops 4 and 5.
I was able to obtain the ips of the hops Im timing out at.
HOP 4 is 71.145.0.12

Process query: '71.145.0.12'
OrgName: AT&T Internet Services
OrgID: SIS-80
Address: 2701 N. Central Expwy # 2205.15
City: Richardson
StateProv: TX
PostalCode: 75080
Country: US

NetRange: 71.128.0.0 - 71.159.255.255
CIDR: 71.128.0.0/11
NetName: SBCIS-SIS80
NetHandle: NET-71-128-0-0-1
Parent: NET-71-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.PBI.NET
NameServer: NS2.PBI.NET
Comment: Contact IPAdmin-PBI@sbcis.sbc.com for general IP
Comment: support. Contact support@pacbell.net for technical support issues. Contact
Comment: abuse@pacbell.net for policy abuse issues.
RegDate: 2005-01-11
Updated: 2007-05-25
RTechHandle: PIA2-ORG-ARIN
RTechName: IPAdmin-PBI
RTechPhone: +1-800-648-1626
RTechEmail: IPAdmin-PBI@sbcis.sbc.com

OrgAbuseHandle: ABUSE6-ARIN
OrgAbuseName: Abuse ATT Internet Services
OrgAbusePhone: +1-800-648-1626
OrgAbuseEmail: abuse@sbcglobal.net

OrgNOCHandle: SUPPO-ARIN
OrgNOCName: Support ATT Internet Services
OrgNOCPhone: +1-800-648-1626
OrgNOCEmail: ipadmin@sbc.com

OrgTechHandle: IPADM2-ARIN
OrgTechName: IPAdmin ATT Internet Services
OrgTechPhone: +1-800-648-1626
OrgTechEmail: ipadmin-sbis@sbcis.sbc.com

HOP 5
71.145.0.4
OrgName: AT&T Internet Services
OrgID: SIS-80
Address: 2701 N. Central Expwy # 2205.15
City: Richardson
StateProv: TX
PostalCode: 75080
Country: US
v NetRange: 71.128.0.0 - 71.159.255.255
CIDR: 71.128.0.0/11
NetName: SBCIS-SIS80
NetHandle: NET-71-128-0-0-1
Parent: NET-71-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.PBI.NET
NameServer: NS2.PBI.NET
Comment: Contact IPAdmin-PBI@sbcis.sbc.com for general IP
Comment: support. Contact support@pacbell.net for technical support issues. Contact
Comment: abuse@pacbell.net for policy abuse issues.
RegDate: 2005-01-11
Updated: 2007-05-25

RTechHandle: PIA2-ORG-ARIN
RTechName: IPAdmin-PBI
RTechPhone: +1-800-648-1626
RTechEmail: IPAdmin-PBI@sbcis.sbc.com
OrgAbuseHandle: ABUSE6-ARIN
OrgAbuseName: Abuse ATT Internet Services
OrgAbusePhone: +1-800-648-1626
OrgAbuseEmail: abuse@sbcglobal.net
OrgNOCHandle: SUPPO-ARIN
OrgNOCName: Support ATT Internet Services
OrgNOCPhone: +1-800-648-1626
OrgNOCEmail: ipadmin@sbc.com
OrgTechHandle: IPADM2-ARIN
OrgTechName: IPAdmin ATT Internet Services
OrgTechPhone: +1-800-648-1626
OrgTechEmail: ipadmin-sbis@sbcis.sbc.com

A Whois provides the following info on the WoW server I am trying to play on.

206.16.147.46
OrgName: CERFnet
OrgID: CERF
Address: 5738 Pacific Center Blvd
City: San Diego
StateProv: CA
PostalCode: 92121
Country: US

NetRange: 206.16.0.0 - 206.19.255.255
CIDR: 206.16.0.0/14
NetName: CERFNET-BLK-206
NetHandle: NET-206-16-0-0-1
Parent: NET-206-0-0-0-0
NetType: Direct Allocation
NameServer: DBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: CBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: DMTU.MT.NS.ELS-GMS.ATT.NET
NameServer: CMTU.MT.NS.ELS-GMS.ATT.NET
Comment:
Comment: Contact AT&T Abuse ( abuse@att.net ) for policy abuse
issues
Comment: All policy abuse issues sent to other POCs will
disregarded.
RegDate: 1995-05-17
Updated: 2002-10-18

RAbuseHandle: ATTAB-ARIN
RAbuseName: ATT Abuse
RAbusePhone: +1-919-319-8130
RAbuseEmail: abuse@att.net
RTechHandle: DK71-ARIN
RTechName: Kostick, Deirdre
RTechPhone: +1-919-319-8249
RTechEmail: schiou@att.com
RTechHandle: ICC-ARIN
RTechName: RICCARDI Peter
RTechPhone: +1-732-844-5662
RTechEmail: jb1849@att.com

RTechHandle: IPSWI-ARIN
RTechName: IP SWIP
RTechPhone: +1-888-613-6330
RTechEmail: help@ip.att.net

OrgTechHandle: NETWO10-ARIN
OrgTechName: Network Provisioning
OrgTechPhone: +1-800-876-2373
OrgTechEmail: iptool@attens.com

CustName: Blizzard Entertainment, Inc.
Address: 131 Theory
City: Irvine
StateProv: CA
PostalCode: 92612
Country: US
RegDate: 2006-03-30
Updated: 2006-03-30

NetRange: 206.16.146.0 - 206.16.147.255
CIDR: 206.16.146.0/23
NetName: ATTENS-010058-005203
NetHandle: NET-206-16-146-0-1
Parent: NET-206-16-0-0-
NetType: Reassigned
Comment: CERF-HM-ARIN
RegDate: 2006-03-30
Updated: 2006-03-30

RAbuseHandle: ATTAB-ARIN
RAbuseName: ATT Abuse
RAbusePhone: +1-919-319-8130
RAbuseEmail: abuse@att.net
RTechHandle: IPSWI-ARIN
RTechName: IP SWIP
RTechPhone: +1-888-613-6330
RTechEmail: help@ip.att.net

RTechHandle: ICC-ARIN
RTechName: RICCARDI Peter
RTechPhone: +1-732-844-5662
RTechEmail: jb1849@att.com
RTechHandle: DK71-ARIN
RTechName: Kostick, Deirdre
RTechPhone: +1-919-319-8249
RTechEmail: schiou@att.com

OrgTechHandle: NETWO10-ARIN
OrgTechName: Network Provisioning
OrgTechPhone: +1-800-876-2373
OrgTechEmail: iptool@attens.com

This is all the info I have given the techs, now since I am an att customer and it seems the name servers for the game server I would like to play on also point to att servers, why is it I cant ping it or connect to it with any sort of consistency or stability? What are hops 4 and 5? Is there any way around them? I am not sure how the connection works so Im not sure if something like that is possible? Any thoughts would be appreciated.... This has been an issue for about the last 2 months and increasingly more so in the last month. I have been talking to endless techs with no answers, I have power cycled endlessly and have agreed to let them replace my 2wire gateway all to no avail....I run windows XP Pro on a DELL XPS Laptop. I have max12 connection thru ATT Uverse and I connect thru a 2wire gateway.

All of this junk results in me not being able to play WoW becasue of the continuous disconnects, I have tried connecting an ethernet cable directly to the RG but that doesnt work either....
I edited the post using html im sorry i didnt realize the first post lumped it all together.

Does anyone have any idea why myself nor any tech I have spoken to at ATT would not be able to ping an IP address?
My laptop suffers 100% packet loss on all four packets sent when using the ping command in a DOS Window.
The trace route is as follows
Tracing route to 206.16.147.46 over a maximum of 30 hops
1 1 ms 1 ms 1 ms home [192.168.1.254]
2 26 ms 24 ms 23 ms 76-228-76-3.lightspeed.sntcca.sbcglobal.net [76. 228.76.3]
3 28 ms 26 ms 25 ms 71.145.12.210
4 * * * Request timed out.
5 * * * Request timed out.
6 26 ms 25 ms 26 ms 151.164.43.214
7 152 ms 204 ms 204 ms gar5.cb1ma.ip.att.net [12.122.145.29]
8 124 ms 204 ms 105 ms 12-122-254-14.attens.net [12.122.254.14]
9 229 ms 204 ms 204 ms mdf001c7613r0004-gig-12-1.bos1.attens.net [12.13 0.0.174]
After running this with ping plotter over several hours Im failing consistently at hops 4 and 5.
I was able to obtain the ips of the hops Im timing out at.
HOP 4 is 71.145.0.12

Process query: '71.145.0.12'
OrgName: AT&T Internet Services
OrgID: SIS-80
Address: 2701 N. Central Expwy # 2205.15
City: Richardson
StateProv: TX
PostalCode: 75080
Country: US

NetRange: 71.128.0.0 - 71.159.255.255
CIDR: 71.128.0.0/11
NetName: SBCIS-SIS80
NetHandle: NET-71-128-0-0-1
Parent: NET-71-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.PBI.NET
NameServer: NS2.PBI.NET
Comment: Contact IPAdmin-PBI@sbcis.sbc.com for general IP
Comment: support. Contact support@pacbell.net for technical support issues. Contact
Comment: abuse@pacbell.net for policy abuse issues.
RegDate: 2005-01-11
Updated: 2007-05-25
RTechHandle: PIA2-ORG-ARIN
RTechName: IPAdmin-PBI
RTechPhone: +1-800-648-1626
RTechEmail: IPAdmin-PBI@sbcis.sbc.com

OrgAbuseHandle: ABUSE6-ARIN
OrgAbuseName: Abuse ATT Internet Services
OrgAbusePhone: +1-800-648-1626
OrgAbuseEmail: abuse@sbcglobal.net

OrgNOCHandle: SUPPO-ARIN
OrgNOCName: Support ATT Internet Services
OrgNOCPhone: +1-800-648-1626
OrgNOCEmail: ipadmin@sbc.com

OrgTechHandle: IPADM2-ARIN
OrgTechName: IPAdmin ATT Internet Services
OrgTechPhone: +1-800-648-1626
OrgTechEmail: ipadmin-sbis@sbcis.sbc.com

HOP 5
71.145.0.4
OrgName: AT&T Internet Services
OrgID: SIS-80
Address: 2701 N. Central Expwy # 2205.15
City: Richardson
StateProv: TX
PostalCode: 75080
Country: US
v NetRange: 71.128.0.0 - 71.159.255.255
CIDR: 71.128.0.0/11
NetName: SBCIS-SIS80
NetHandle: NET-71-128-0-0-1
Parent: NET-71-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.PBI.NET
NameServer: NS2.PBI.NET
Comment: Contact IPAdmin-PBI@sbcis.sbc.com for general IP
Comment: support. Contact support@pacbell.net for technical support issues. Contact
Comment: abuse@pacbell.net for policy abuse issues.
RegDate: 2005-01-11
Updated: 2007-05-25

RTechHandle: PIA2-ORG-ARIN
RTechName: IPAdmin-PBI
RTechPhone: +1-800-648-1626
RTechEmail: IPAdmin-PBI@sbcis.sbc.com
OrgAbuseHandle: ABUSE6-ARIN
OrgAbuseName: Abuse ATT Internet Services
OrgAbusePhone: +1-800-648-1626
OrgAbuseEmail: abuse@sbcglobal.net
OrgNOCHandle: SUPPO-ARIN
OrgNOCName: Support ATT Internet Services
OrgNOCPhone: +1-800-648-1626
OrgNOCEmail: ipadmin@sbc.com
OrgTechHandle: IPADM2-ARIN
OrgTechName: IPAdmin ATT Internet Services
OrgTechPhone: +1-800-648-1626
OrgTechEmail: ipadmin-sbis@sbcis.sbc.com

A Whois provides the following info on the WoW server I am trying to play on.

206.16.147.46
OrgName: CERFnet
OrgID: CERF
Address: 5738 Pacific Center Blvd
City: San Diego
StateProv: CA
PostalCode: 92121
Country: US

NetRange: 206.16.0.0 - 206.19.255.255
CIDR: 206.16.0.0/14
NetName: CERFNET-BLK-206
NetHandle: NET-206-16-0-0-1
Parent: NET-206-0-0-0-0
NetType: Direct Allocation
NameServer: DBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: CBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: DMTU.MT.NS.ELS-GMS.ATT.NET
NameServer: CMTU.MT.NS.ELS-GMS.ATT.NET
Comment:
Comment: Contact AT&T Abuse ( abuse@att.net ) for policy abuse
issues
Comment: All policy abuse issues sent to other POCs will
disregarded.
RegDate: 1995-05-17
Updated: 2002-10-18

RAbuseHandle: ATTAB-ARIN
RAbuseName: ATT Abuse
RAbusePhone: +1-919-319-8130
RAbuseEmail: abuse@att.net
RTechHandle: DK71-ARIN
RTechName: Kostick, Deirdre
RTechPhone: +1-919-319-8249
RTechEmail: schiou@att.com
RTechHandle: ICC-ARIN
RTechName: RICCARDI Peter
RTechPhone: +1-732-844-5662
RTechEmail: jb1849@att.com

RTechHandle: IPSWI-ARIN
RTechName: IP SWIP
RTechPhone: +1-888-613-6330
RTechEmail: help@ip.att.net

OrgTechHandle: NETWO10-ARIN
OrgTechName: Network Provisioning
OrgTechPhone: +1-800-876-2373
OrgTechEmail: iptool@attens.com

CustName: Blizzard Entertainment, Inc.
Address: 131 Theory
City: Irvine
StateProv: CA
PostalCode: 92612
Country: US
RegDate: 2006-03-30
Updated: 2006-03-30

NetRange: 206.16.146.0 - 206.16.147.255
CIDR: 206.16.146.0/23
NetName: ATTENS-010058-005203
NetHandle: NET-206-16-146-0-1
Parent: NET-206-16-0-0-
NetType: Reassigned
Comment: CERF-HM-ARIN
RegDate: 2006-03-30
Updated: 2006-03-30

RAbuseHandle: ATTAB-ARIN
RAbuseName: ATT Abuse
RAbusePhone: +1-919-319-8130
RAbuseEmail: abuse@att.net
RTechHandle: IPSWI-ARIN
RTechName: IP SWIP
RTechPhone: +1-888-613-6330
RTechEmail: help@ip.att.net

RTechHandle: ICC-ARIN
RTechName: RICCARDI Peter
RTechPhone: +1-732-844-5662
RTechEmail: jb1849@att.com
RTechHandle: DK71-ARIN
RTechName: Kostick, Deirdre
RTechPhone: +1-919-319-8249
RTechEmail: schiou@att.com

OrgTechHandle: NETWO10-ARIN
OrgTechName: Network Provisioning
OrgTechPhone: +1-800-876-2373
OrgTechEmail: iptool@attens.com

This is all the info I have given the techs, now since I am an att customer and it seems the name servers for the game server I would like to play on also point to att servers, why is it I cant ping it or connect to it with any sort of consistency or stability? What are hops 4 and 5? Is there any way around them? I am not sure how the connection works so Im not sure if something like that is possible? Any thoughts would be appreciated.... This has been an issue for about the last 2 months and increasingly more so in the last month. I have been talking to endless techs with no answers, I have power cycled endlessly and have agreed to let them replace my 2wire gateway all to no avail....I run windows XP Pro on a DELL XPS Laptop. I have max12 connection thru ATT Uverse and I connect thru a 2wire gateway.

All of this junk results in me not being able to play WoW becasue of the continuous disconnects, I have tried connecting an ethernet cable directly to the RG but that doesnt work either....

problems connecting to World of Warcraft on UVerse (edited for readability sorry)

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Oct 28, 2009 6:24:22 PM
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You might be better off posting this on utalk.att.com, that's the AT&T Uverse forum.
You might be better off posting this on utalk.att.com, that's the AT&T Uverse forum.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: problems connecting to World of Warcraft on UVerse (edited for readability sorry)

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