09-01-2011 7:35 AM
I do have a tech coming on saturday. But for the first two weeks of my At & T service, I have been getting a steady 2.5 ish download and .45 upload. Nowhere near the 6 down and .76 up I am paying for. Can someone please maybe check my redback profile? Wondering why this is happening? Not a good start to my At & T service.
09-01-2011 10:49 AM - edited 09-01-2011 10:49 AM
Welcome to the Community! There may be several reasons for this. The Community has several experts that will gladly share their suggestions. In the meantime, I wanted to share the following solution with more information on AT&T internet speeds. If we can help further, please post for the Community or Private Message me.
09-01-2011 11:33 AM
Thanks for responding. I tried all those solutions. When I called the help desk last night, the lady ran some tests and said that is was something on AT & T's end. So I am really hoping that the service guy will make everything right on saturday.
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