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Posted Jan 10, 2010
5:31:21 PM
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connection loss due to PADT call .. ??
mind explaining to me why im forceable being disconnected every night after 7PM est sine the start of the year with the following on the modems log -- SUN JAN 10 20:19:26 2010 Disconnecting session(-1): due to PADT received SUN JAN 10 20:19:26 2010 Received PADT for session id 6469 SUN JAN 10 20:19:26 2010 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down
mind explaining to me why im forceable being disconnected every night after 7PM est sine the start of the year with the following on the modems log -- SUN JAN 10 20:19:26 2010 Disconnecting session(-1): due to PADT received SUN JAN 10 20:19:26 2010 Received PADT for session id 6469 SUN JAN 10 20:19:26 2010 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

connection loss due to PADT call .. ??

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Jan 11, 2010 8:50:52 AM
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hi! what's the brand name of your modem/router? I've heard that this PADT call is only affecting D-link routers.

hi! what's the brand name of your modem/router? I've heard that this PADT call is only affecting D-link routers.

Re: connection loss due to PADT call .. ??

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Jan 11, 2010 8:57:07 AM
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what is your modem or router (if any)? you receive the PADT tag whenever your PPPoE connection has been interrupted...

 

you could try setting your device to "connect-on demand" or "Manual" options instead of "Always On". this may help resolve that PADT packet error.

what is your modem or router (if any)? you receive the PADT tag whenever your PPPoE connection has been interrupted...

 

you could try setting your device to "connect-on demand" or "Manual" options instead of "Always On". this may help resolve that PADT packet error.

Re: connection loss due to PADT call .. ??

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Jan 12, 2010 5:10:38 PM
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west tell versalink model # C90-327W30-06 it is already set up as " always on" which doies reconnect, but the issue is the PADT's come every other min or so for hours at a time every day since the beginning of the year after 8PM EST and dont seem to stop till after 7 am the following day. these happen rather im browsing the web playing pc or PS3 games online or asleep with my pc on sleep mode ( log showes the calls going on all night - long after ive giving up trying to do anything online amd switched off the monitor
west tell versalink model # C90-327W30-06 it is already set up as " always on" which doies reconnect, but the issue is the PADT's come every other min or so for hours at a time every day since the beginning of the year after 8PM EST and dont seem to stop till after 7 am the following day. these happen rather im browsing the web playing pc or PS3 games online or asleep with my pc on sleep mode ( log showes the calls going on all night - long after ive giving up trying to do anything online amd switched off the monitor

Re: connection loss due to PADT call .. ??

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Jan 13, 2010 6:34:42 AM
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do you notice if the DSL light on your modem blinks when this happens? you may also try resetting the modem (to clear any possible errors) and then reconfigure it.

do you notice if the DSL light on your modem blinks when this happens? you may also try resetting the modem (to clear any possible errors) and then reconfigure it.

Re: connection loss due to PADT call .. ??

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Apr 29, 2010 11:00:19 PM
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I have been having the exact same problem. My connection was rock solid for about a year and a half and then around the start of the new year I have been getting disconnections due to PADT. I called Att and they suggested I unplug my router and plug my computer directly into the DSL modem. I still had the exact same problem. It is getting worse and it is very annoying. i also live on the east coast. Here is my modem log.

 

CURRENT MODEM STATUS
DSL Modem Status....... Up
PPP Session Status...... Up
Connection Type......... PPPoE
Time set from............. Local
Time since last boot.... 0 days, 0 hrs: 41 mins: 26 secs

Time last modem self test.. MON MAR 08 20:02:09 2010
Time last modem result.... PASS

EVENTS
**********************************************************************
Events are listed starting from the most recent. **********************************************************************

FRI APR 30 00:43:26 2010 CWMP: Final Http Return Code = 204

FRI APR 30 00:43:25 2010 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

FRI APR 30 00:43:25 2010 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

FRI APR 30 00:42:57 2010 Setting System clock to Local time FRI APR 30 00:42:57 2010

FRI APR 30 00:42:57 2010 Time set from Primary SNTP server: tock.usno.navy.mil

FRI APR 30 00:42:55 2010 PPP CONNECTED on VPI 8 VCI 35

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

FRI APR 30 00:42:53 2010 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=15)

FRI APR 30 00:42:53 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

FRI APR 30 00:42:53 2010 Disconnecting session(0): My Connection due to PADT received

FRI APR 30 00:42:53 2010 Received PADT for session id 46968

FRI APR 30 00:42:53 2010 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

FRI APR 30 00:42:53 2010 Disconnecting session(0): My Connection due to dsl Restart

FRI APR 30 00:42:52 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

FRI APR 30 00:42:51 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

FRI APR 30 00:42:51 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

FRI APR 30 00:42:44 2010 US Atten: 18.0 DS Atten: 27.5

FRI APR 30 00:42:44 2010 US Margin: 12.0 DS Margin: 13.0

FRI APR 30 00:42:44 2010 US Tx Power: 1.5 DS Tx Power: 19.7

FRI APR 30 00:42:44 2010 US DSL Rate: 512 kbits/sec DS DSL Rate: 8128 kbits/sec

FRI APR 30 00:42:44 2010 WanMgr reports DSL is UP

FRI APR 30 00:42:25 2010 WanMgr reports DSL is Down

FRI APR 30 00:42:04 2010 CWMP: Final Http Return Code = 204

FRI APR 30 00:42:03 2010 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

FRI APR 30 00:42:03 2010 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

FRI APR 30 00:41:37 2010 Setting System clock to Local time FRI APR 30 00:41:36 2010

FRI APR 30 00:41:37 2010 Time set from Primary SNTP server: tock.usno.navy.mil

FRI APR 30 00:41:33 2010 PPP CONNECTED on VPI 8 VCI 35

FRI APR 30 00:41:33 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:41:31 2010 Disconnecting session(0): My Connection due to PADT received

FRI APR 30 00:41:31 2010 Received PADT for session id 46954

I have been having the exact same problem. My connection was rock solid for about a year and a half and then around the start of the new year I have been getting disconnections due to PADT. I called Att and they suggested I unplug my router and plug my computer directly into the DSL modem. I still had the exact same problem. It is getting worse and it is very annoying. i also live on the east coast. Here is my modem log.

 

CURRENT MODEM STATUS
DSL Modem Status....... Up
PPP Session Status...... Up
Connection Type......... PPPoE
Time set from............. Local
Time since last boot.... 0 days, 0 hrs: 41 mins: 26 secs

Time last modem self test.. MON MAR 08 20:02:09 2010
Time last modem result.... PASS

EVENTS
**********************************************************************
Events are listed starting from the most recent. **********************************************************************

FRI APR 30 00:43:26 2010 CWMP: Final Http Return Code = 204

FRI APR 30 00:43:25 2010 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

FRI APR 30 00:43:25 2010 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

FRI APR 30 00:42:57 2010 Setting System clock to Local time FRI APR 30 00:42:57 2010

FRI APR 30 00:42:57 2010 Time set from Primary SNTP server: tock.usno.navy.mil

FRI APR 30 00:42:55 2010 PPP CONNECTED on VPI 8 VCI 35

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:42:54 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

FRI APR 30 00:42:53 2010 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=15)

FRI APR 30 00:42:53 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

FRI APR 30 00:42:53 2010 Disconnecting session(0): My Connection due to PADT received

FRI APR 30 00:42:53 2010 Received PADT for session id 46968

FRI APR 30 00:42:53 2010 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

FRI APR 30 00:42:53 2010 Disconnecting session(0): My Connection due to dsl Restart

FRI APR 30 00:42:52 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

FRI APR 30 00:42:51 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

FRI APR 30 00:42:51 2010 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

FRI APR 30 00:42:44 2010 US Atten: 18.0 DS Atten: 27.5

FRI APR 30 00:42:44 2010 US Margin: 12.0 DS Margin: 13.0

FRI APR 30 00:42:44 2010 US Tx Power: 1.5 DS Tx Power: 19.7

FRI APR 30 00:42:44 2010 US DSL Rate: 512 kbits/sec DS DSL Rate: 8128 kbits/sec

FRI APR 30 00:42:44 2010 WanMgr reports DSL is UP

FRI APR 30 00:42:25 2010 WanMgr reports DSL is Down

FRI APR 30 00:42:04 2010 CWMP: Final Http Return Code = 204

FRI APR 30 00:42:03 2010 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

FRI APR 30 00:42:03 2010 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

FRI APR 30 00:41:37 2010 Setting System clock to Local time FRI APR 30 00:41:36 2010

FRI APR 30 00:41:37 2010 Time set from Primary SNTP server: tock.usno.navy.mil

FRI APR 30 00:41:33 2010 PPP CONNECTED on VPI 8 VCI 35

FRI APR 30 00:41:33 2010 Connecting session(0): My Connection due to AutoConnect request

FRI APR 30 00:41:31 2010 Disconnecting session(0): My Connection due to PADT received

FRI APR 30 00:41:31 2010 Received PADT for session id 46954

Re: connection loss due to PADT call .. ??

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Apr 30, 2010 8:31:29 AM
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Hello huskiedawgs,

We apologize for the inconvenience this connection issue may have caused.

For intermittent connection, we need to describe and check the history of sync loss and determine if there has been a pattern to the loss. By the way, thank you for the detailed information you sent us. Here are some troubleshooting steps you can do for intermittent or constant dropping of connection:

- Verify that filters are properly installed. Make sure to put a phone filter on any device that may be connected to the phone jack, such as Cable boxes, Tivo, etc.
- Search for and eliminate known sources of EMI/RFI issues. (Electromagnetic Interference (EMI) and Radio Frequency Interference (RFI) are common causes of inability to surf or intermittent sync. Examples are alarm systems, radio towers, microwave oven, et cetera. Even moisture and temperature/sunlight can.)
- Position modem about 2 feet from anything electrical. 
- Unsuitable locations and objects may cause No Sync or Intermittent Sync on the DSL Modem. Check the following:
Subwoofers
Neon/fluorescent/halogen lights too close to the modem
900 MHz or 2.4GHz phones
Too many regular phones on the ADSL line
Fax Machine
Satellite dishes with pay-per-view
Security systems attached to the ADSL line
Radio station near by

If the above mentioned procedures will not resolve your issue, it is highly recommended you call our technical support helpdesk for further assistance. They will be able to walk you through with additional troubleshooting steps needed and if a need to send a technician arises, they can process it  for you. You may reach them at 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA, NV, KS, MO,  OK, AR, TX, WI, MI, IL, IN, OH, CT.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello huskiedawgs,

We apologize for the inconvenience this connection issue may have caused.

For intermittent connection, we need to describe and check the history of sync loss and determine if there has been a pattern to the loss. By the way, thank you for the detailed information you sent us. Here are some troubleshooting steps you can do for intermittent or constant dropping of connection:

- Verify that filters are properly installed. Make sure to put a phone filter on any device that may be connected to the phone jack, such as Cable boxes, Tivo, etc.
- Search for and eliminate known sources of EMI/RFI issues. (Electromagnetic Interference (EMI) and Radio Frequency Interference (RFI) are common causes of inability to surf or intermittent sync. Examples are alarm systems, radio towers, microwave oven, et cetera. Even moisture and temperature/sunlight can.)
- Position modem about 2 feet from anything electrical. 
- Unsuitable locations and objects may cause No Sync or Intermittent Sync on the DSL Modem. Check the following:
Subwoofers
Neon/fluorescent/halogen lights too close to the modem
900 MHz or 2.4GHz phones
Too many regular phones on the ADSL line
Fax Machine
Satellite dishes with pay-per-view
Security systems attached to the ADSL line
Radio station near by

If the above mentioned procedures will not resolve your issue, it is highly recommended you call our technical support helpdesk for further assistance. They will be able to walk you through with additional troubleshooting steps needed and if a need to send a technician arises, they can process it  for you. You may reach them at 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA, NV, KS, MO,  OK, AR, TX, WI, MI, IL, IN, OH, CT.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

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