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Posted May 29, 2012
11:59:16 AM
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attchments are not downloaded to windows mail

I use window's mail. I receive email without their attachment. Why do i have to go to ATT mail to get the attachment.

I use window's mail. I receive email without their attachment. Why do i have to go to ATT mail to get the attachment.

attchments are not downloaded to windows mail

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May 30, 2012 8:33:59 AM
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ray0120 wrote:

I use window's mail. I receive email without their attachment. Why do i have to go to ATT mail to get the attachment.


Welcome ray0120. Sorry to hear about the email attachment trouble. Please tell us more. Is your AT&T mail account setup to forward mail to your Windows mail account? What happens when you send an email from your AT&T mail account directly to your Windows mail account?  Also, what is the extension of the attachment you are trying to receive (.pdf/.doc/etc..)? Members may have other suggestions for you.

 

Regards,

Alex

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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

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ray0120 wrote:

I use window's mail. I receive email without their attachment. Why do i have to go to ATT mail to get the attachment.


Welcome ray0120. Sorry to hear about the email attachment trouble. Please tell us more. Is your AT&T mail account setup to forward mail to your Windows mail account? What happens when you send an email from your AT&T mail account directly to your Windows mail account?  Also, what is the extension of the attachment you are trying to receive (.pdf/.doc/etc..)? Members may have other suggestions for you.

 

Regards,

Alex

--------------
Rethink Possible
Private Message (ATTCustomerCare for account specific help)

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: attchments are not downloaded to windows mail

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Jun 27, 2012 7:18:45 AM
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My Windows mail is set up to receive mail from ATT.net, Verizon.net, and Mindspring.com. Mail is sent to my ATT address with pdf attachments; when they are downloaded there is no attachment. I must log in to ATT mail to get the attachment.

I do not have a problem with Verizon or Mindspring mail.

My Windows mail is set up to receive mail from ATT.net, Verizon.net, and Mindspring.com. Mail is sent to my ATT address with pdf attachments; when they are downloaded there is no attachment. I must log in to ATT mail to get the attachment.

I do not have a problem with Verizon or Mindspring mail.

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