Pamelaz, would you please tell the community why at@t lowered there standards, for there dsl across the board about three month ago, use to be that a 3.0 dsl would get a truck roll if there speed test show a 3.0 only getting 2.4 or 2.3 through put now, at@t lowered it to 1.56 for a 3.0 connection. Please respond.
After running speedtest, compare the results you are getting with the level of service that you subscribed to.
If the slow speed issue persists, it is recommended that you contact AT&T Helpdesk at 1-888-321-2375 (open 24/7) and troubleshoot according to their recommendation. If require they will run a line test on your AT&T DSL line and will help you accordingly. If it's below the speed range and after the troubleshooting, it will not correct the speed, then a truck roll will be set.
Remember to always mark items that you find useful as "Accepted Solutions”, you caneven mark multiple posts in a single thread. This will help other users find this information too!!