Who bills me for my Yahoo! Continuation Service? I have an old pacbell.net email address that I would like to keep, but my credit card expired and I can't seem to update it.
I have added my new credit card in the Yahoo Wallet, but I cannot delete the old one (The web browser reports "Too many redirects" and gives up. This is not a browser issue; I have tried several browsers on two different platforms, and they all say the same thing. This is a bug with the website). Even though there is a valid credit card in there, it keeps trying to bill to the expired one!
I have tried contacting Yahoo support twice, and both times they said this is an att.net issue, and to contact AT&T instead.
I tried contacting various AT&T phone support lines, but they all seem to deal with services like telephone, ISP, wireless, etc., and require me to give them account information for those services. I don't have any of those services, and I don't even live in the US anymore, so I can't even give them a state or zip code. I talked to one representitive that didn't know how to help me, because he was looking at my old AT&T phone service account, which was closed years ago. I don't think he even knew what att.net was, or that there was such a thing as Yahoo Continuation Service.
So. Who do I call to get my credit card updated? Who is responsible for the Yahoo Wallet website and can report bugs to the appropriate developers? I seem to be going in circles here.