WiFi latency and throughput issues with new 3600HGV 2Wire home gateway

Contributor

WiFi latency and throughput issues with new 3600HGV 2Wire home gateway

I just got a new 2Wire 3600HGV as we were moved from DSL to u-verse internet. On wired connections the latency and through is fine (approx 30ms ping times).

 

However, when connected via WiFi, the latency times are attrocious - it varies, but at times the connection is unusable, with page loads timing out and sections of a page not loading. For ping times I'm talking about 2 out of 5 or more timing out, and response times like 400ms, and even up to 1300ms (not sure how slow it has to be before it does actually time out).

 

I've tried repositioning the router. It's not the location that's the issue though as I get the same issue if I put my laptop right beside the router. I've tried different channels and we're not overlapping with any neighbors wifi.

 

Does anyone else have wifi issues with this router? We were previously using a Linksys WRT54 and I'm thinking about putting that back in bridge mode with the 2wire, if that's a option, since we didn't have issue like this with the Linksys.

 

Thanks.

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Teacher

Re: WiFi latency and throughput issues with new 3600HGV 2Wire home gateway

i get this too. At&t is trash.

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Contributor

Re: WiFi latency and throughput issues with new 3600HGV 2Wire home gateway

I turned off the wifi on the 2wire and attached a Linksys n router instead which works so much better than the 2wire which is junk. The last straw was after a couple of weeks of limping along, the range of the signal stopped reaching downstairs in the house. Upstairs ok, but no signal downstairs. The box hadn't been moved, nothing else changed, the signal just stopped reaching downstairs for some reason.

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