Helpful Links

Whats the return address

Teacher

Whats the return address

Long story short, I cancelled my ATT High Speed Internet. (within 30 dayS) Lost my return address label. Called customer no service once, got hung up on after being told they don't have the address. (AT&T phone may have dropped call, irony building full story at 11) Called again, this time was told again they don't have the address to return this router to. I need the return address to send this router back to AT&T Internet please Does anyone have it, or is it guarded by like some secret agency.
2,129 Views
Message 1 of 5
Guru

Re: Whats the return address

you may try calling again AT&T's Sales/Disconnect dept. to get the return address for the router. since you lost the return label, they need to take note that you are sending back the equipment so that you won't get charged for it.
Message 2 of 5
Teacher

Re: Whats the return address

I've called them 3 times now, and each time they refuse to tell me an address.
Message 3 of 5
Guru

Re: Whats the return address

well, did they at least say if they can send you another return label slip instead? how about the equipment dept., have you talked to them?
Message 4 of 5
Highlighted
Contributor

Re: Whats the return address

http://dsl.bus.att.com/faqs/msf.html this is the site where u get the address. i ordered for the service and cancelled with in 2 days as i got another one connected. the return adress is in the site provided.
Message 5 of 5
Share this topic
Announcements

Let us help you Give the Gift of AT&T Entertainment this holiday season!

Service acting up? Click here to troubleshoot now!

For DSL related issues, we are here to chat!

Additional Support