Uverse freezes and internet connection is lost when using the two at the same time.

Contributor

Uverse freezes and internet connection is lost when using the two at the same time.

What is going on? Just this week, whenever the computer is being used and a TV is on, the TV (Uverse) freezes up and the internet connection is lost. I figured I'd start here before exercising my patience with telephone customer service. If anyone can shed some light on this, I sure would appreciate it!

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Contributor

Re: Uverse freezes and internet connection is lost when using the two at the same time.

I am having same problem.  There seem to be lots of people having this problem.  My TV freezes up several times per hour.  Computer freezes occasionally but not like television.  It is on both TVs.  Any ideas?  We have tried the suggestions on the blue screen, reboot, etc.  No luck.

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