01-17-2010 9:40 PM
01-18-2010 7:51 AM
it's true that a direct (wired) connection to the modem or to a router is more reliable than going wireless. there are a lot of possible devices around us that may interfere with the wireless signal.
for the equipment, i guess they should at least have 4-5 years life span. for a router, i recommend linksys or d-link. does your ss5100 modem have a total of 5 lights on it?
01-19-2010 7:05 AM
whenever you're online, is the INTERNET light on the modem solid green? if so, then it's not on bridge mode.
both the SS5100B and Belkin devices are smart and can connect you thru PPPoE (username and password). sometimes, if PPPoE on both devices are enabled, it may cause an unsteady internet connection. you may try:
1. putting SS5100B on bridge mode + Belkin on PPPoE
2. SS5100B on PPPoE + Belkin on DHCP
this way, only one of them handles the authentication and connects you to the internet.
01-19-2010 4:37 PM
01-20-2010 6:56 AM
if you still want to use the SS5100B as your modem, you need a plain DSL router. you may get Linksys WRT54G (wireless with ethernet connection) or an upgrade...
you can also get the 2Wire 2701HG-B gateway device. it's a modem and a router at the same time (wireless and ethernet capable). i think it will be better if you get this one so you can always get free tech assistance from AT&T since they support this product. you no longer need the SS5100B if you get the 2Wire gateway.
01-20-2010 1:58 PM
I truly appreciate that you took your valuable time to let us know that you are experiencing issue while selecting between wireless and wired modem/router.
I would like to mention that AT&T provides such modems, which contains the functionality of wireless router also. Few of those are mentioned below:
2 Wire 2701 HG, 2 Wire 2701 HG-B, Motorola Netopia 3347.
Hence, there will be no hassle of connecting modem and router separately with so many cables all around, moreover if you'll experience any difficulty with these (AT&T provided) modem/router, you can contact AT&T technical support for further assistance.
You may select any of the modem gateway provided by AT&T and use wire and wireless connection, depending on your requirements.
In order to get more information about the same, it is recommended that you contact the AT&T eChat helpdesk.
If you are in 'AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, & WI', please use the link mentioned below to contact AT&T eChat support:
01-20-2010 6:27 PM
01-21-2010 6:14 AM
this is what the 2wire 2701HG-B looks like:
it has 2 ports for --> power adapter and phone/data cable
then it has an additional of 4 ethernet ports, so you can plug in upto 4 computers to the 2Wire. if you have devices like PSP, iPhone, laptops etc., you can set them up to work on wireless with the 2Wire.
01-22-2010 7:15 AM
you could get this item from AT&T or any other stores. i believe they sell this 2Wire on walmart, best buy, circuit city and radio shack.
02-04-2010 1:37 PM
02-04-2010 1:56 PM
both will work well with your SS5100B modem. i'd pick the Netgear since it's cheaper. both almost have the same features/specs (specifications).
02-10-2010 12:22 AM
Hi cklaus85276 ! For me if you don't want the 2wire modem you may select a netopia 3347 or a linksys. They are one of the best
the two wire seems pricey and has mixed reviews. it seems to have more than i want ie I don't really want wireless will either of these do? which might you recommend? http://www.amazon.com/Linksys-EtherFast-Router-4-Port-BEFSR41/dp/B00004SB92/ref=sr_1_1?ie=UTF8&s=ele... http://www.amazon.com/NETGEAR-RP614-Router-4-Port-Switch/dp/B00006B9H9/ref=sr_1_4?ie=UTF8&s=electron... Thanks
Welcome to the internet boards! Did you know the AT&T Community forums has the answers you need to solve most service woes? Check out our How To Forum article. You will learn how to find your answer!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!