08-28-2009 9:06 AM
08-28-2009 6:36 PM
08-28-2009 9:21 PM
08-31-2009 11:49 AM
hi jtc1455! there might some ghost profiles of CA antivirus in your computer. AT&T had actually provided the CA antivirus prior to Norton. you might have installed it through your AT&T installation disk when you first got your service. You can try to boot your computer on safe mode and remove the CA antivirus profile on it. If you will not be able to find it while you are on safe mode, you can try to find it on your computer's registry or let a computer expert do this for you.
make sure that you also have at least win2k SP4(service pack 4) before installing the mcafee from AT&T.
09-10-2009 5:08 PM
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!