Rewire can't find ATM

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Rewire can't find ATM

Since I have gotten ATT DSL I keep loosing access to the internet. I have access to the router,  Via wireless, but it says can't find ATM and other issues with the ISP

 

 

what would cause this?

 

Before I got  DSL , I had the outside box replaced, and  rewired the only connection to the house. I am using Filters and IM not having wireless issues.  Its a hardliner issue, I had issues last time I was with ATT, and they said I lived on the Edge of their coverage, and  they throttled me down, would this be  the same case? IM using the elite package at the moment, but am not sure how I can stabilize this.  Every time IM playing games online, it drops my connection at  the worst possible time.

 

I am going insane.  HELP!!!

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Re: Rewire can't find ATM

Hello mogcabul,

 

Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things:

  • Cordless phones and other electronic devices are the most common cause of intermittent Internet connectivity issues. Cordless phone systems running at 2.4 GHz often run at the same frequency as your DSL modem or home networking router. If you are experiencing intermittent connectivity issues, you may need to replace your cordless phone with one that runs at a different frequency.
  • Large metal objects and electrical equipment such as televisions, home entertainment electronics, and microwaves can also cause interference.
  • Physical obstructions such as walls, floors, home entertainment electronics, appliances and furniture can cause interference if the DSL connection. Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things:
  • Your phone jack may be defective or damaged. Try connecting the modem to a different phone jack, if possible. If the hiss and background noise is gone, the initial phone jack is defective and should be replaced.Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things:
  • The RJ-11 phone cord that connects your modem to the phone jack may be damaged and need replacing. If your phone cord is over 14 feet long, the signal may be weakened sufficiently that it is intermittently lost.Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things:
  • DSL filters are needed on all phone devices except the DSL modem. If you have more than one phone line entering your home, DSL filters should also be installed on the second line, even if it is not connected to your DSL equipment.
  • Phone ringing disconnects DSL service If your DSL service is disconnecting when your phone rings, you probably have a phone somewhere in the house/office that doesn't have a DSL filter installed between the phone and the wall jack. Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things:
  • The inside phone wiring in your home may also cause intermittent loss of the DSL signal. Shorts, grounds, poor line quality, etc. can degrade the DSL signal.

After checking all the steps mentioned above, if the issue persist, it is recommended that you contact the AT&T voice support at 1-877-722-3755, they are open 24/7.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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