12-15-2010 1:11 PM - edited 12-15-2010 1:18 PM
Whenever I open an email from an AOL user on any computer, I don't get the pictures attached/embedded in email, I get code. Like this:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html><head>
This goes on for the whole email and no pictures are shown. Just the code shown above. Can someone tell me how to correct this problem?
I don't have this problem with other email domains. Also, it would seem the sender is using Outlook. When I click on the "Show Images" button, an attachment with the .eml extension shows up. When I try to open it, it opens Outlook.
12-16-2010 6:10 AM
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12-17-2010 11:15 AM
i've had this problem since 11-24. i just registered to post here. my verification email was sent to spam folder. why at&t partnered with yahoo is beyond me. has been a pain. this problem is starting to surface more and more every day. my problem started with contact using insight cable in ky. i use xpsp3,ie8,norton nis2010, at&t powered by yahoo, all-new mail. common links seems to be norton, att-yahoo all-new mail, and outlook express 6. i contacted att support, they contacted yahoo. only solution was switch to classic view and that does work. there is a conflict somewhere but i don't expect them to try and fix it until enough people start to complain. thanks
12-19-2010 3:46 PM
i just recieved a call from at&t/yahoo escalation team. they said yahoo is working on this problem and should have a fix soon. i was given a job ticket # and a phone # where i could check on progress. now that is great service. thanks
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