Problems finding my address?

Contributor

Problems finding my address?

I'm trying to Check AT&T Service Availability and they cannot find my address. I put everything in correctly and it says it can't find it. I know its correct and I've tried many combinations of my address seeing if i put something in wrong. Does this mean its not in my area or something else?

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Re: Problems finding my address?


bessa920 wrote:

I'm trying to Check AT&T Service Availability and they cannot find my address. I put everything in correctly and it says it can't find it. I know its correct and I've tried many combinations of my address seeing if i put something in wrong. Does this mean its not in my area or something else?



That is not an uncommon experience, some times AT&T can't find their own rear ends.... using both hands.

 

There should be an option, when checking availability, to inititate an address validation, if yours does not come up. Did you try running the check using your home phone number, instead of your address? Also, keep your eyes peeled for one of AT&T's service vehicles (pick-ups or vans) in your neighborhood and talk to the tech-on-the-street to see what's available.

 

You can also contact Alex and he will have someone call you within a couple days that can help you determine your eligibility for service.

 

 




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